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"searching" message on both phones continuously

I bought a philips cd245 duo phone a couple of weeks ago and its been fine. Today i noticed that both phones had a message on their screens saying "searching". There is no dial tone and they do not ring when someone calls

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  • Eli0605 Jun 01, 2008

    I have exactly the same problem. The manual states to reset the phones, but the phones will not allow me to do so. Can anyone help !!!!

  • Anonymous Jun 23, 2008

    phone states searching! Even when i remove batteries for hours and reinstall it still says searching...please help!!!!!!

  • jeany123 Jul 08, 2008

    i have the same problem is there any solution yet??

  • Jasbir Sidhu Jul 14, 2008

    Hi,

    I also have the same problem. I have tried everything as per the manual, Master reset, Un-register and then Re-register but both handsets seem to be locked in the Searching mode.

    The other thing i have noticed (not sure how relevant) is that the phone socket on the base station only has 2 brass pins where my other BT cordless phone has 4. The lead that connects to this plug also has pins (wires red and green). I tried the phone lead i got with the Philips phones with my BT phone and it does not work; so i tried by BT lead with the Philips phone and unfortunately it did not also work.

    Does anybody out there know the solution to this frustrating problem?


  • Anonymous Jul 21, 2008

    Same issue. Sometimes the problem doesn't start until there is an incoming message.

  • Anonymous Mar 12, 2014

    my answering machine Philips CD245 has stopped working - if messages are left I cannot hear them, and although the phone knows I have a new personalised message, it insists on always playing the old one - moreover ignores any changes to settings such as changing answer mode etc

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  • 123 Answers

Please see your user manual and check setting

Posted on Feb 11, 2008

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Hi, I sort of solved this issue. What you cannot confuse here is that when you are doing "Registering" on your existing handset, the base has to be in the registration mode too. To get the base in the registration mode, you have to press <page> (or speaker with sound symbol on the base) more than 5 seconds, then the base is in the "Register Mode". You can then go through the procedure you describe and the handset will beep with Registration number on the screen. This is however a fix only if the Base is still functioning. In my case, sadly, the base was more likely dead (if I press any button on the base, i.e. answer phone etc., there is no response). Hence I went and bought a new cheap GAP compatible BINATONE 1800 Single at Comet (14.99). I then set up the base, put it in the registration mode. Then on the Phillips CD245 handset and gone through the above registration procedure... and Voila! It worked. Now I have a new base that came with 1 handset, then 3 of my CD245 handset are all registered with it. So far, the sound quality is good and I also managed to have kept all the telephone numbers registered with the handset. The BINATONE base came with 12 months manufacturer's guarantee so I am sorted with the base problem for at least a year, which is nice. I hope this is helpful. Best, Ken

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The message left has to be longer than 3 seconds...Not sure what brilliant mind came up with this since "Hey, it's me, call me back as soon as you can!" is less than three seconds and could be urgent, but that's their rules.

If you've tested it with longer messages, please let me know!

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