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Sub-Zero a hallowed name in refrigeration, and the 642 side-by-side refrigerator/freezer unit is a landmark Yeah, it's that impressive. Dual refrigeration uses two compressors and three evaporators, I can tell you to never expect less than $300 for calling anyone to your home!
I have the Sub Zero 650. I am not sure if yours iworks same but what you do is use a 3/32 Allen wrench; as you push the handle into the screw on the door so that it is flush, you insert the Allen wrench in the hole at the bottom of the short vertical connector at top and tighten; repeat for upper or lower part of handle.
it's condensate from the evaporator coils. when the humidity collects on the coils, it should drain into a pan under the fridge that gets evaporated from the hot-side line. check to see if the condensate tube from the coils is still in the pan.
remove the crisper drawers and you will see a drain trough and a drain line . One or both is most likely blocked. If you pull the drain line off the trough usually you can clear it with a turkey baster filled with hot water
If the seal or seating area is sticky, wash it with warm water. If it isn't, this is just the sign of a good refrigerator. As the air cools, it becomes more dense and creates a vacuum inside the compartment. With a pliable new door seal which is sealing well, combined with a large door, this can cause a great seal with alot of pressure pulling on it. Smile, this is why your consumers bill will be much better with that new sub-z.
Call the factory at 800-222-7820 for the manual. It souns like you are missing one or two screws. Pull the ice tray out and lift it up about an inch and it should release. Take a look at the ice maker and there are two supports that both need to have screws on them. There is also a third underneath on some models. Insert the screws and you should be fine.