Question about Lexmark X5470 All-In-One InkJet Printer

6 Answers

Lexmark x5490 Right /left cartridge incorrect

Bought the correct cartridges for my Lexmark and the printer is reading that they are wrong. Tried powering down and re inserting tried changing to another pack tried all hints in the manual still not working can you help

Posted by on

  • 9 more comments 
  • Anonymous Feb 23, 2008

    Yeah, except mine if the Lexmark 6570.  Frustrating!!!  Can't resolve it...

  • maryhouse Mar 18, 2008

    have had this printer for a few months and changed cartridges a few times without a problem. now suddenly I am having this same problem (error message 'cartridge error...consult user guide'). I am using the recommended Lexmark cartridges...any ideas?

  • Anonymous Mar 23, 2008

    I have a LEXMARK X5490 All in one inkjet printer,using #28 black cartridge and #29 color cartridge. How can I reset the printer so I can use a refilled cartridge? (printer not recognize the refilled cartr. with genuine Lexmark ink, there is an alert message: "Print job cancelled.Replace the cartr. ".
    Is not easy to me to find the #28 and #29 cartridges in my town.

    Waiting for solutions.Please, HEEEELP !

    mihai.spataru@yahoo.com

  • shuoibitaly Jul 15, 2008

    yes i have same problem as well.

  • Anonymous Aug 16, 2008

    I am having this same problem (error message 'cartridge error...consult user guide'). I am using the recommended Lexmark cartridges...any ideas?



    rb from Italy

  • Anonymous Sep 06, 2008

    Lexmark x4530 with same problem. Bought remanufactured cartridge AFTER trying Lexmark's 32 (which is supposed to be compatible). Still get message "leftcartridge incorrect." HELP?!

  • MARGARSONJP Oct 26, 2008

    LEXMARK 5400 WILL NOT PRINT AS PHOTO COPIER, WILL NOT PRINT FROM COMPUTER, BUT DOES PRINT FAX SENT REPORT - TRIED BOOK SOLUTION - DISCONNECT - REMOVE CARTRIDGES - RE CONNECT - REPLACE CARTRIDGES - NOT THE SOLUTION!

  • alt06 Feb 10, 2009

    I have a lexmark 5400 and keep getting the message 'left cartridge incorrect'... (the black cartridge) but it's brand new and just out of the package. I must have tried to take it out and put it back in 15 times.


    Anyone know know how to fix this?!
    Thanks in advance!!

  • Anonymous Apr 18, 2009

    still cant get cartridge to work in printerexmark x5470

  • Anonymous May 15, 2009

    same thing....Lexmark X4530 giving me "left cartridge incorrect" after I made TWO trips to the store and bought Lexmark No. 23 black cartridges. Noticed that the contacts in the "gold area" do not look exactly the same as the original cartridge that came with the printer. Could that be the problem? BTW, I bought this printer only 4 months ago and this is my first time having to change a printer cartridge.

  • Iuliu Ciupe-Vaida
    Iuliu Ciupe-Vaida May 11, 2010

    U use the genuine (or compatible) Lexmark 31 and 34 cartriges?

×

6 Answers

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 29 Answers

Fiend your solution direct from Lexmark. Here is your solution

lexmark x5490 Right /left cartridge incorrect - 6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
852

Posted on Mar 02, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Ditto

Posted on Oct 21, 2008

New Cartrige is popping up as empty

Posted on Sep 08, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My experience is the cartridges have a chip in them that prevents it from working after it is empty, you can refill it but it will always show as used empty cartridge, I suggest everyone raise hell with lexmark for this.

Posted on May 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

No worries, check for up to date printer drivers here

Posted on Feb 28, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

How can i print 2 sided on lexmark 6570 printer----thanks ****

Posted on Mar 11, 2008

1 Suggested Answer

Ajkill
  • 2035 Answers

SOURCE: lexmark x5490 Right /left cartridge incorrect

If you brought new cartridges and printer detecting it empty ,then you get it
replaced as the Lexmark cartridges comes with a 6 months warranty ..

Good luck....

Posted on Mar 26, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Black 32 cartridge not working in X5410 printer


Did you purchase a "Lexmark" factory new cartridge or was it a third party cartridge made for a Lexmark printer.

The Black 32 Cartridge is listed for the family of printers. So either you have a defective cartridge (Contact Lexmark and ask for a warranty exchange of the cartridge) or return the cartridge to the store you bought it from and tell them your problem.

Jul 13, 2009 | Printers & Copiers

2 Answers

Lexmark X4530 Incorrect Cartridges.


By any chance did you get these cartridges refilled? If so then you may be out of luck as I read that Lexmark chip their cartridges/printers to reject refilled cartridges. I have the same problem at the moment just with the right (colur) cartridge. The cartridge is an original refillable Lexmark (i.e. grey box) I got the cartridge refilled twice and it worked fine, but the third time no joy. Research indicate that Lexmark program their printers to reject cartridges refilled 3 times!!

Jul 07, 2009 | Lexmark X4530 InkJet Printer

1 Answer

New cartridges do not work in Lexmark 3550 Printer


Are you sure that they are installed correctly, seated, etc.? Do you have the right cartridges? Have you aligned them?

Jul 05, 2009 | Lexmark X3550 All-In-One Printer

1 Answer

Lexmark x4550 install new cartridge but printer read incorrect


Are you using a Lexmark factory new cartridge or a re-filled / third party cartridge. If the answer is that you are using re-filled or a third party cartridge that is your failure. Lexmark does not support the use of these products in there products. In fact, use of these type of products is considered to be -product tampering and will cause Lexmark to void the printer's warranty. Please do not shoot the messenger for the contents of the message. Truth is Truth!

Jun 15, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I have a lexmark X5470 bought a lexmark #33 color cartridge. the printer states: right cartridge incorrect. at the store it said that it is compatable with my printer. how do i get my printer to work?


According to the Lexmark site an number 33 color cartridge is the correct color cartridge for the printer.

Are you trying to print potographs? If so, then you would need the #32 cartridge and the color cartridge together in the priter.

If you believe that the cartridge is defective, contact Lexmark at 1-800-232-3000 and let them know you received a defective cartidge.

Don

Jun 09, 2009 | Lexmark X5470 All-In-One InkJet Printer

4 Answers

Lexmark X4530 left cartridge incorrect


You must upgrade your firmware on your printer.

Lexmark has a technical support bulletin :

Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers
ID: ENUS33696

Jun 06, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Cannot overide "wrong cartridge" message when using oem cart


Lexmark International does not recommend the use of third party inks or inkjet cartridge refill kits. Genuine Lexmark inks and cartridges are perfectly matched to the printing system. Using genuine Lexmark ink and cartridges ensures that every document produced is of the highest possible print quality, providing long-term dependable service from your Lexmark printer.
Lexmark cannot assure the excellent print quality and reliability of its inkjet cartridges after a cartridge has been refilled. Using incompatible inks in an attempt to extend the life of a genuine Lexmark cartridge beyond its recommended usage can cause failures in several different areas of the printer. Inkjet cartridges and printer failures caused by refilling or a third party ink are not covered by your Lexmark printer Warranty, Extended Warranty or Service Agreement.

Please use genuine Lexmark cartridges for best results.

Apr 13, 2009 | Printers & Copiers

1 Answer

Ink cartridge wrong


Some times new cartridges just don't work

Mar 17, 2009 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Lexmark x5490 Right /left cartridge incorrect


If you brought new cartridges and printer detecting it empty ,then you get it
replaced as the Lexmark cartridges comes with a 6 months warranty ..

Good luck....

Feb 13, 2009 | Lexmark X4530 InkJet Printer

2 Answers

Refill ink not printing Lexmark x4550


take the cartridges out and clean them also clean where they go with a lint free cloth then replace them.

Jan 08, 2009 | Lexmark X5150 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X5470 All-In-One InkJet Printer Logo

3,676 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...