Frozen I select a track and then everything just stops. The screen says the track is playing but it isn't and nothing else will work.

You can clean the lens with a small amount of windex and put a little oil like 3 and 1 oil on the spindle motor shaft and on the sled rails. Good luck !

try to re-initialize.

Yes, it's gone.

This is the one glaring fault with the 9600, if you select a previously-recorded track, and hit 'record', and then 'play', there's no failsafe, or 'are you sure?' prompt to remind you that there's already content within that track.

If you select the track, and ONLY hit 'record', putting the machine into record standby, but don't hit 'play' to start recording, your previous content is saved when you hit 'stop' - record standby doesn't overwrite anything.

First, some long winded history and this may not be exactly the same problem you're having but I have an Oppo BDP-83 and I tried 2 different Predators blu-ray discs from Amazon.com, both of which would NOT play the actual movie. I could play the previews and get to the main menu but could not play the movie itself or jump to a scene select, etc. Any option that was selected would completely freeze the player at a black screen and I'd have to hold the power button down for a few seconds to reboot it. I tried it on the most recent Oppo firmware dated May 5th, 2010 AND the beta firmware date August 24th, 2010. Nothing. I read that some people had luck turning BD-Live OFF or disconnecting the player itself entirely from the network or by just waiting it out 5-10 minutes to see if it'd start....nothing worked. I disconnected the ethernet cable, let it stay at that frozen black screen for 30 minutes while I made dinner, fed the kid, etc. The thing that seemed to finally get the 2nd disc to play (1st disc I returned for an exchange via Amazon) was to select the BD Live Extras at the main menu, and download all of the extra previews, etc. After that, the movie played just fine. It could have been a fluke, but hell, I tried everything else and this was the only thing that didn't completely freeze up my player.

if you have the initial executing files that were on your mp3 when you bye,

Format your Mp3 on PC by FAT32 format and copy those on your Mp3 player folder

Have create a track list containing all the songs? If you haven't done so, create a new tracklist in Tracks,

1. Select New Track list
2. Select memory location to save the List
   
3. Name the Track List
4. Then select the songs like like put in the list by Marking each song

If you want to add new songs in the list, you can edit the Track List and repeat pint 4 above.
Then you play the songs in the List randomly, etc.

I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

this helped me as after it rebuilds the libary then it always froze on a song let the battery run out!
this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!

1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.

Try a hard reset press and hold vol + and center select button for 20 seconds. Best of Luck.