Question about Western Digital (WD1000VE) 100 GB Hard Drive

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WD1000VE external hard drive not recognized

Hi, I have WD1000VE external hard drive and suddenly my computer stopped recognizing it - I have HP Compaq R3220 w/ Windows XP Home Edition. It either shows up as a local disk in Windows Explorer and in device manager it comes up as WDC WD10 00VE-00KWT0 USB Device, but I can't access it even though the system assigns it a letter. Sometimes the Autoplay shows up as loading, but then it disappears. I tried plugging it into different USB ports, disabling and enabling it, re-installing it through the device manager - the installation says it was completed successfully. I also went to see if the driver needed to be updated - it didn't. I also installed the WD Diagnostics and it passed the quick test, but no SMART status was available for it - instead of the green check mark it has a grey question mark. So the computer definitely sees something is plugged in, but it doesn't recognize it... Any suggestions? Thanks so much!

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  • BBBastet Feb 12, 2008

    Hi,

    thanks for the suggestion - I decided to drop it off at the IT department at school - they ran a scan disk on it - there was a file misplaced. So that fixed it. I guess I should always do the safely remove hardware thing... lesson learned.

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If you had check it out on another computer and still nothing just buy new external ( HDD IS FINE ) then put hdd in new external.It's not to expensive


Beni

Posted on Feb 13, 2008

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If possible check it out on another computer.
This will then establish one or the other which is misbehaving.
Then come back

Posted on Feb 12, 2008

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