Question about Brother DCP-110C All-In-One InkJet Printer

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Printer unable to scan message

Hi my printer has a message saying it's unable to scan and to refer to trouble shooting manual that I have lost.... can you please help?

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  • 1,113 Answers

Try this for me, turn it off and hold down the menu key, then turn it on while you hold it down for 10 secs, let it go is there a number in display? if not then we will go the tradational way...

This works...press menu black start and up 4 times quickly, does "maintenence" display. if so arrow the numbers to 8 set 2 set, error code should show. post it

Posted on Feb 11, 2008

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1 Answer

Refer to device documentation to trouble shoot


you need to set up your scan to option.
this can be done from the hp software
open solution center click settings then scan settings
from there select scan to set up
a window will open and then click on front panel destination list
once again a window will open with a double pane on the left side is your short cut options click on them one at a time click add then once satisfied with options click update the device or ok
if it fails to update reset the printer and try those steps again, or re install just the drivers
if the same message appears then check the settings on your firewall

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No scan options say refer to device documention to trouble shoot


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

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Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

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Assuming the message you receive says "No Scan Options", HP has a Vista related solution on the following page:

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Manual


My printes is saying that it is unable to print . It is asking me to see trouble shooting and routine maintenance chapter.

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Scanning


go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

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