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Infected computer My emachine is infected with a virus even though I had Norton antivirus. I plan to use my restore DVD but unfortunately I have some irreplaceable pictures of my husband which were taken while he was sick and before he died. At the time, the last thing on my mind was to back up the pictures to a cd. My computer boots and goes to the start screen, but the icons and toolbar is not on the screen. Everything must be done through the task manager. When I right click photos to send to cd, the computer will not respond to the command. I also tried emailing them to my neice but I can not get into Outlook Express and the screen says the photos will remain in the outbox until I access Outlook Express. It is emachine T3256. It has Windows XP with Service Pack 2. I just want to copy my photos...I would appreciate any ideas that I could try. Thank you.

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  • sae54 Feb 11, 2008

    How do I get the photos to that site? I can't email from this computer.

  • sae54 Feb 12, 2008

    The photobucket is working!!! It is taking forever since I am dial-up. i am so grateful! Thank you.



    I have an older emachine with an older version of Windows XP. Is there anything I can take off of it to help fix the infected program in this one?

×

2 Answers

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  • PC Desktops Master
  • 3,614 Answers

Hi sae,

Use a flash drive to store and save your photos, while you cannot install burning utilities and you dont do emails in your pc..

Posted on Feb 11, 2008

  • micromaster
    micromaster Feb 11, 2008

    Hi, sae,



    In addition from my recent post..



    One of the most important yet overlooked elements of PC maintenance is data backup. If you do not perform regular backups, chances are your productivity will eventually suffer from data losses or a failed Windows installation.

    All versions of Windows after 3.1 ship with a free backup utility called Microsoft Backup. It is not the best backup program available, but it may be sufficient for your needs. (Backup is better in later versions of Windows. Microsoft recommends Win98/Me users purchase a third-party utility.) If you want more control over your backups, consider purchasing a third-party program.

    Backup is part of the System Tools utility. However, Setup does not install it by default in Win98/Me/XP Home. If you cannot locate Backup, visit the Microsoft support site and query for article No. 152561 (Win98), No. 264541 (WinMe), or No. 302894 (WinXP Home).

    In Win98/Me, click Start, select Programs, Accessories, System Tools, and click Backup. To create and run a backup, click the Create A New Backup Job radio button and click OK. Follow the prompts to create a full or partial backup. If you want to create a backup set and run it later or run an existing backup set, open Backup and click the Open An Existing Backup Job radio button and click OK. You can now access the main Backup dialog box.

    In Win2000/XP, navigate to the System Tools utility and select Backup. Click the Backup Wizard button. If you do not see a Backup Wizard button, click the Welcome tab. In WinXP, the wizard will start automatically if you are in wizard mode. Follow the prompts to create your backup set.

    When you reach the last dialog box, Completing The Backup Wizard, you can click the Advanced button to create a backup schedule (this option is not available in Win98/Me). When you reach the When To Back Up dialog box, select the Later radio button and click the Set Schedule button. Perform data backups on a schedule that is appropriate to the importance of your files (once a week is a common timeframe). You should also perform a system backup at least once a month.

    If you do not want to use the wizard, or you are working with an existing backup, open Backup and click the Backup tab to access the main Backup dialog box.

  • micromaster
    micromaster Feb 13, 2008

    hi,



    abosolutely yes.

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  • Master
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I completely feel your need to get those pictures off of there, and I deal with several cases of people in the same situation weekly.

I have a solution, but it may be time consuming.

Beings as you have internet access, you can use a remote picture storage site, such as photobucket.com, or tinypic.com, and then worry about the virus afterwards.

The longer the PC remains in use, the better the chance you will lose the pictures.

Posted on Feb 11, 2008

  • brian c
    brian c Feb 11, 2008

    Its a file upload site. You just make an account, and upload the pictures to their servers. No emailing is required.

    Go to www.photobucket.com

    Click on "join now"

    Choose a username and a password.

    The rest is self explanatory. They may send you an email confirmation.

    Once you have made an account, login, and upload the photos.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}Any malicious program such as virus, wormor Trojan horse can infect your computer system by affecting its performance.These program codes can cause several unexpected changes in your computersystem ranging from slow system performance to a severe system crash. How toidentify whether your computer system is infected with a virus attack?
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