Question about Disney Mix Max Digital Media Player

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Not starting up

Everytime I turn on the disney mix max player it shows up saying starting up but, even after 2 days it still will not start. I also can not turn it off once I push the power button. I have already pushed the reset button it still does not work. I have also plugged it into my computer but the same window is there. What can I do so it will work again?

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  • samyvale Feb 24, 2008

    It was working good, but it turn off suddenly it's gone ,push all bottons but nothing please notify me if there's any solution



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  • 93 Answers

Try the recovery tool from their firmware update page. Go here and download the instruction document and try that. If that doesn't work you may need to get a replacement.

Posted on Mar 05, 2008


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1 Answer

Disney Mix max

Yep you sure can. Depending on the version of Windows Media Player that you have it's pretty easy to rip the CD and then sync it to your Mix Max. I recommend using Windows Media Player 11 as it's the easiest so I'd recommend you install that first. Then insert your CD into your computer, open Windows Media Player and click on the "Rip" button at the top. Select the tracks on the CD that you want to add to the player and click "Start Rip." Once the tracks have completed ripping click on the "Sync" button at the top right of Windows Media Player. Then just drag the tracks from the library on the left to the sync list on the right and click "Start Sync."

Aug 30, 2008 | Disney Mix Max Digital Media Player

1 Answer

Deleting music on a mix-max

As far as why it's stopping it could be several things; there could be a problem with the track itself being corrupted or, depending on where you got the tracks, they could be protected with Digital Rights Management. The memory in the player could also be corrupt as well. I would start with reformatting the memory in the player to correct any potential corruption there might be. Below are three links that will answer both of your questions. Always make sure you properly disconnect the player from your computer to reduce the risk of corrupting the memory and causing these types of problems.


Delete songs

Properly disconnect

Aug 29, 2008 | Disney Mix Max Digital Media Player

2 Answers

Mix Max

Try pressing the reset button on the bottom of the player with a tack or paper clip. If you have a SD card try removing it and then reset the player.

May 31, 2008 | Disney Mix Max Digital Media Player

2 Answers


Try going to the following link and follow the directions to flash the firmware in your player. If that doesn't work I'd suggest you call their support line to see about setting up a warranty replacement since they have a 1 year warranty on all of their products. Keep in mind you'll need to have your receipt for verification of the original purchase date and warranty period.

May 13, 2008 | Disney Mix Max Digital Media Player

1 Answer

Shuffle mix max

That's not actually how you delete songs from the player. When you connect it to your computer you will see a new removable disk called Mix Max in your My Computer icon or in Computer if you have Vista. Open up that Mix Max icon and then you can highlight and delete only the songs you don't want or all of them.

Mar 28, 2008 | Disney Mix Max Digital Media Player

1 Answer

Disney Mix Match

You may need to update the firmware on the player in order to be able to play the Max Clips.

As far as putting songs on the player goes check out the FAQ's page on the manufacturers website. The specific FAQ for adding songs is here...

Mar 17, 2008 | Disney Mix Max Digital Media Player

4 Answers

Downloading Music onto Mix Max

If the music is already on your computer, it must be in mp3 format, do the following;
1) Open Windows media Player,
2) Connect your Disney Mix Max
3)Click "sync"
4) "Drag" song to where it says "Drag items here",
5) Click "Start Sync"

Jan 10, 2008 | Disney Mix Max Digital Media Player

1 Answer

How can i delete space

hmmm, Try connecting to your computer,or open "My Computer"
and see if it recognizes the Disney Mix Max, if it does,
Double click the Disney Icon, and right click on something you want to delete, and click delete, or press "delete" on your keyboard. Be Careful not to delete things you want to keep though....

Jan 09, 2008 | Disney Mix Max Digital Media Player

1 Answer

Driving me nuts

It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

Dec 26, 2007 | Disney Mix Max Digital Media Player

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