Question about Trekstor Datastation maxi t.u SATA 500 GB SATA Hard Drive

3 Answers

Computer does not recognise Hard Drive

When we connect this harddrive to computer, system recognise this as removal disk media and asking to insert disk?

We have backed up all our laptop data on this and reformatted laptop now I am not able to raed my data from this hard drive

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  • newcity Feb 14, 2008

    Same problem with a brand new HD

    it's probably a bad driver but i can't find one on the trekstor website

  • riojanita Mar 18, 2008

    My computer recognises that a USB Mass Storage Device has been attached to the computer but it is not recognised as an external hard drive. What can I do to get access to the external hard drive? I don't want to lose the data.



    Thanks a million.

    Diana

  • kriwsa Apr 09, 2008

    i can acces my data anymore, it stopped working one day and now it wont recognize my harddrive.

  • davelikeguy Apr 13, 2008

    new trekstor 1gb. Vista will find it when i reboot, but will not install it, It did work at one point but now it is like it is not there.

  • manners2020 Jul 21, 2008

    my hard drive is no longer recognised and the blue light now fashes instead of being solid

  • Anonymous Dec 05, 2008

    The pc doesn`t reconise my box anymore...

  • Anonymous May 24, 2009

    Sunplus USB2SATA USB Device

    TrekStore USB HARD DISC 500 GB

    TrekStore ( ModelnO.: DSMMU-S-SU-a )

    Since two days says the PC System that the extern hard disc is a removable hard drive and if I am clicking on the icon to open the data , it ask me , that I should insert a disc into the removable hard drive .



    Can you help me ??



    Your Oliver Frank

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Hey guys. I have an answer on how to fix the Trekstor Datastation "Removable Disk" problem.

I also own a Trekstor Datastation 500GB and had the same problem even though it worked for several months then all of a sudden when I tried to hook it up to another computer, it stopped working. It would recognize the USB connection but you could not read the drive as it would say "Removable Disk".

In "Device Manager" it recognizes the drive as Sundata USB2SATA. But what it really should be is "WDC WD50 00AAVS-32ZTB0 USB Device" or something similar to that. For those that are wondering, yes, the hard drive is a Western Digital Hard Drive. Western Digital Caviar to be exact.

Solution: You need to open the cover to the hard drive and reconnect the hard drive to the connector on the board. It's that simple!

It is very loose and this model is not well designed so it can easily come off if you accidentally knock over your hard drive or move it to another location. The hard drive is held in place by screws on a holder where there is room for the screws to slide if the screws are not tight enough.

You'll need a T10 screwdriver bit to remove the cover and a Phillips screwdriver to adjust the hard drive.

NOTE: Doing this will probably voids your warranty but trust me, it works and it's really easy and quick to do. Took me 15 minutes.

Posted on Jul 01, 2008

I have the same problem it tells me that i have to insert disc???? anyone find a solution.

Posted on Jun 03, 2008

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Saame Problem. It comes up as a removable storage device, with 0 gigs memory... and when i click on it it says that i need to insert something into that drive... i have noo idea what to do, but i odn't want to lose my stuff :'[

Posted on Feb 29, 2008

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