Last summer my etrex legend just quit working. New batteries did not fix the problem. It simply will not turn on. Not sure if yoy can open the case to look for loose connections or if there is anything I can do other than send it back to Garmin. Thanks for any help you can give me.
I had a similar problem except mine would not turn off; and some of the functions were inoperable. It would zoom only one direction and occassionaly the screen would go blank except for a vertical line. I read some of the FixYa comments here at this site. It was not the batteries or the terminals. I carefully opened it up and it was not the ribbon cable. I noticed a single clear drop of water inside! I placed the opened eTrex in front of a fan in a warm room and let it dry out for 4 hours, then put it back together and its been working fine.
Same thing happened to mine, it was on right when we went out for patrol, and bout 10 min down the street, the damn thing was off, and wouldnt turn on. not very ideal for being out in an iraqi city. You think it cooked cause of the heat?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Try updating the unit`s software. This can be obtained for free from Garmin.com. A new satellite launched was causing reception problems and the update fixed it. This might be the problem with your unit. Come back and let us know if this fixed it.
Try updating the unit's software via the Garmin website. There was a satellite launched last year which was causing this problem, and updating the unit's software fixes this. Don't forget to come back and tell us if this fix worked for you.
I have had this problem occasionally and if you use Restore Defaults it appears to fix it. Using the front button go to Main Menu, Setup, System, move left and press the button button. Before I did this I just used to leave it a few weeks and it would suddenly be working again. HTH Peter
Sounds like the screen is shot and theres nothing really you can do to fix it, sorry :(
You can send it to Garmin for the flat rate repair fee of $79 dollars. I would recommend getting the new eTrex Legend H with the high sensitivity receiver if you want a similar model. It's sat reception will blow the prior version out of the water and has 24mb of memory rather than the 8mb it used to have.
Try updating the unit software. A new satellite was launched this year and has been causing problems. The updates from Garmin fix it. Disable the WAAS in the meantime and see if that solves the problem in the meantime.
I contacted Garmin and they had me remove the microchip inside and see if that would fix the problem. It did not. So they instructed me to send it back in for repair. They gave me a return number and then ended up replacing the unit with a new one. My unit was under a year old so it was no charge.
I had this problem today, updated the software, now the unit seems to be working perfectly. The unit "crashes" (single line down screen center) as soon as it get enough satelites to work with WAAS.
Go to Garmin site for software updates. Download and install the WebUpdater. Once or unit is hooked up to your computer and you have internet access, the software will download and update your GPS with the latest software fixes. I had software Version 3.7. For the Legend, Version 3.9 fixes the problems with WAAS.
Do the following:1 - Make sure you have fresh batteries in the unit and turn the unit on.2 - Check the GPS date and Time. On the Main Menu at the bottom of the screen, you can see a date and time. If the date and time are not current, then the clock is your problem. You will have to wait for the almanac information to be updated. Details are below in a later section.3 - Make sure your GPS is in the Normal Mode and not a demo mode. Verify other systems settings.
Go to the main menu and click on Setup icon.
From the Setup screen, access the System screen icon.Verify the following settings: GPS: normalWAAS: EnabledLanguage: English or your choice.Battery: Set according to your battery types.4 - Check your GPSs Version Software.
Go to the main menu and click on Setup icon.
From the Setup screen, access the System screen icon.
From the System screen, access the sub-menu icon in the upper right bar.
Select "Software Version" from the list. Verify the actual software version for me.The latest version available for the eTrex Legend is version 3.90 dated March 2008.http://www8.garmin.com/support/download_details.jsp?id=711Update the unit using this latest software and using Garmin's Webupdater.http://www8.garmin.com/products/webupdater/howtoinstall.jspIf that won't work, use the following download page to access the latest software updates per units.http://www8.garmin.com/support/blosp.jsp5 - Resetting your GPS clock and almanac informationNext you may need to acclimate your unit to a new date and time (almanac information). If you had your unit off and without batteries for over a month since you last accessed satellites, then your clock and almanac information may be incorrect. Even Garmin acknowledges this problem after software updates and the problem with accessing satellites. They state: "unit data including alamanac information may be incorrect or cleared. Back up all user data before upgrading. After installation is complete, place unit with a clear view of the sky for 15-30 minutes to re-acquire almanac data. "I know of no way to reset the clock using the GPS menus. All I can suggest is that you do the following:A - turn the unit on and wait 5 minutes or so for the "Poor Satellite Reception" screen to appear. See page 7 of the owner's manual.B - Set the "new location" to your area using the map when the "poor satellite reception screen" appears. Be sure to use the "map" option and not the "automatic". C - Set the GPS outside with a clear view of the sky. Check on it every 10 minutes. When the "Poor Satellite Reception" screen appears again, then click on "Restart Search". The "Restart Search" option is used when the date provided in the GPS is not today's date. (See page 7 of the Owner's manual for an example)Legend Owners Manual: http://www8.garmin.com/manuals/eTrexLegend_OwnersManual.pdfD - Once the GPS can track 4 satellites, then the clock should reset and you should be fine. This process could take up to an hour. I have had this problem with my eTrex Vista and eTrex Legend (both backup GPSs) and resolved it by having the clock reset. In fact, I just tried my eTrex Legend today after not using it for many months and storing it without batteries and it had this same problem. I followed the steps above to fix the problem. This took about 35 minutes.