Question about SanDisk SDMX1 MP3 Player

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Screen is froze on the welcome screen

When i turn on my player it freezes on the welcome screen. I cant switch it off without taking the battery off. What do i do? Thanks

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  • Anonymous Nov 16, 2008

    Now do you upgrade it?



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  • 2 Answers

UPGRADE YOUR FIRMWARE

Posted on Aug 10, 2008

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Posted on Jan 02, 2017

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Freezes at welcome screen


Try to scan for viruses , if nothing happened , then try to update firmware !
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My sansa mp3 just froze in the welcome screen when you turn it on


You can try to reset the device by pressing the power button for about15 to 20 seconds..if that doesnt work I would recommend you to go tothe sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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Creative Zen Freezes on Rebuilding


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Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

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