Child proof Mode:
To leave child proof mode: Press the up arrow button twice and Down arrow button once. The unit will send out 3 beeps and the indicator in the LCD panel that shows that the child proof is on will disappear.
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If the outdoor fireplace was put together correctly, it shouldn't have cracked under normal use. I would contact the manufacturer about a refund/replacement. Outdoor fireplaces in general are designed to stand up to very high heats and outdoor conditions. I do not believe that you can replace just the bowl. You might be able to seal it with a high heat resistant sealant/bond, but I would try to get a refund. It sounds like your grill might have been defective.
behind the wall control there are 4 AA batteries that need to be replaced. you have to remove the wall control plate with a screwdriver and the batteries are tucked into the wall behind the wall switch.
ps - my husband is an electrician and he wired the fireplace but forgot that there were batteries behind there! it was me who asked for the screwdriver. ha!!
If your model has two heat control thermostats, its possible that there is a fault with one of the thermostats.
Worse would be that the electric cable that runs thru the blanket is broken.
You would need specialised test equipment to find where the break is, unless you can actually feel the cable is split when you run it through your fingers.
Normally, if the electric cable is broken, the blanket is not servicable, because you would have to cut into the cover material to try find the break and replacing the cable is impossible outside of the factory.
yes, these regulators are known to get stuck. Try kinking the hose until you her a click in the regulator, this will open the valve. It may close again shortly after you release the pressure but worth a try.
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