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MP3 AUDIO/VIDEO PLAYER NOT WORKING

RCA MP3M4018 stopped working and says code 10/ boot error needs reformated, I have tried I downloaded software but now the computer doesn't recognize it to do anything with it. It was working fine until it just said not enough memory and it didn't have all full. I erased the folders and then it no longer worked. Please help me if you can this was my 11yr olds christmas present?


Thank You

we were unable to download any songs I had trird different couters and different programs then i got the brilliant idea to reset it but when it come back on it says "boot error please format unit" idon't know what that means or how to forat it can you help me? it does not respnd to any button.

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  • miguelmolina Dec 15, 2008

    my mp3 player don't do it nothing

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You may be missing a critical windows update, or the firmware needs upgrading (or both).
Go to: update.microsoft.com for the updates (specifically, you need to convert this device to an MTP device, rather than an MSD device; msd is the old standard; MTP is the new).
Go to: http://support.rcaaudiovideo.com/manual.aspx?product=89 for the firmware upgrade.

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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