Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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MS Wireless laser Desktop 4000

Hey everyone, I just bought a new keyboard and mouse it's a MS Wireless Laser Desktop 4000. I bought it saturday and hooked it up and found out the the volume buttons on it don't work. So i took it back to Wal-Mart ( fall apart ) and got the some one, It does the same thing.

I have Windows XP Home, I have uninstalled & reinstalled so many times and it still don't work, Ran spy bot, ad-aware and avast and still NO Working VOLUME buttons, i know that there and 4 other ways of turning up and down the volume, but it's the case of i bought this for $70.00 and everything should work on it....

Is there anything else i can do be4 i have to take this one back??


Thanks,
Jon

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  • Buddaman May 11, 2010

    You did not mention what application you are trying to adjust the volumn on. WinAmp, System Volumn, Media Player?

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Try this website. Although your model is not listed, try a model similar to yours. http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx
Hope this helps!

Posted on Feb 11, 2008

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HAve you check logitech website. There are updates on these that relate to your problems

Posted on Feb 11, 2008

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2 Answers

Where can I find users manual for MS Wireless


I found what I wanted by navigating as follows:

Control Panel -> Devices and Printers -> Wireless Comfort Keyboard -> Configure My Keyboard -> Keyboard Properties -> Key settings.

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http://www.microsoft.com/hardware/documentation/default.aspx try this link for instructions and downloads. hope this is helpful. also if you can try it on another pc-see if it has a problem. i use that same set, and only when battery dies i have a problem. otherwise it is great! be well!

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Hi danny_3339,
since you didn't tell us which operating system you are using:
http://www.microsoft.com/hardware/download/download.aspx?category=MK
Open that site and choose the appropriate settings to get your driver download...
Kind regards,
noris017

Feb 25, 2009 | Microsoft Wireless Laser Desktop 4000...

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I had a similar problem with a new MS 4000 Keyboard. I found that I had two versions of the IntellPoint software on my Vista system. I uninstalled the older version (which came with my new computer) and the keyboard seems to be working well now. Check your system via the Control Panel, Install/Uninstall Programs and look for the MS IntellPoint software. Good luck.

Jan 06, 2009 | Microsoft Wireless Laser Desktop 4000...

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Just return,and get you're money back,or a new one.
:]

Dec 07, 2008 | Microsoft Wireless Laser Desktop 4000...

1 Answer

Help


Hi

You can download the latest drivers HERE
First download the mouse software. Choose Laser Mouse 6000 from the dropdown menu

Next download the keyboard software. Choose laser keyboard 5000 from the dropdown menu.

This should solve your problem..

Mar 19, 2008 | Microsoft Wireless Laser Desktop 4000...

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looks like a defective keyboard better return it

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It is a ir laser and is dangerous to the human eye, human eye's can not pick up ir but it dangerous when concentrated.

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