Question about Samsung SCH-u340 Cellular Phone

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Pictures Phone will send photos but will no longer receive them. Phone is 6 weeks old and was working fine. When photo's are sent to me I receive absolutely nothing period.....

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  • gtjunkie Feb 11, 2008

    Worked with other phones before. This is something that just started...

  • pink chick Mar 02, 2008

    i can't send or get picture messages i get then when they come in but can not see them. all it says is that the network is unavailable when i have full

    service.

  • Joi009 Mar 17, 2008

    I have the exact same problem..I can send messages but cant receive them...When I first got the phone, I would receive them but the message would be blank, no picture would show and now I dont get any at all

  • Anonymous Mar 22, 2008

    my phone cant receive pic messages

  • help2243 Mar 26, 2008

    ma phone does not receive pic messages

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  • 55 Answers

All phones arent compatible with each other it depends what kind of phone is sending them to you. It has something to do with SMS and MSN or something has to be changed.

Posted on Feb 11, 2008

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2 Answers

Do I need a data plan to send photos via text


Photos cannot be sent via text.
I am assuming you mean SMS when you refer text.
also assuming photos not MMS.
you should be able to send photo from smart phone using Apps like WhatsApp or Instagram using Wifi.

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then after that call your operator to send you the multimdea settings again

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Check with Sprint to see if you have a data plan for MMS. Text plans are different from data plans that support MMS for sending and receiving pictures. Sounds like data is being blocked.

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When recievin photo message will not display and states unsupported content


Hi
as your phone only has a standard VGA camera, it is possible that the pictures your being sent are too large for your phone to display. Can you send MMS? (picture messages) Try taking a photo on your phone and then send it to your own mobile number. This will test that your phone is ok and the problem is related to the actual message your being sent, i.e. file too large. ( in UK max file size is 200kb I believe)
If thats all ok ask the person who is sending you photos to maybe take a photo using less mega pixel setting on their phone, lets say 640x480 resolution (VGA like your phone) and see if you can receive that from them? I have come accross this before on some lower spec Samsungs. Hope that helps?

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MMS PICS DONT SHOW UP


I started having the same problem about 2 weeks ago. Found out that my photo went to my photo album online because whatever was sent was too large for the phone. I went in and went to the recent photos and there it was. Carrier doesn't know either. I also went to the Browser, menu, options and browser configuration and checked the appropriate boxes to allow certain media files.

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any photo you take with your phone can be sent, the 1600x1200 pixel photos are the largest this phone will take which is a 2.0 megapixel photo, when you send these, your internet provider will require them to be a certain size, for instance tmobile will require that the photos are 640x480, so your phone will resize them, before they are sent via mms. If you send them by bluetooth directly to someone in range they will be the full 1600x1200 pixel size or what ever size you take. Recieved photos must be this size or less and JPG format for them to be viewable on your phone... if they are larger they will not be recieved , this is normal. due to size constraints.. let me know if you need any further help... :-)

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Sending pictures


you sould get up and take it into the mobile outlet

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first thing make sure you have the recipents phone # correct with area code included
second make sure that the type of message being sent is a multi media message (MMS)
third try sending a new photo (one that is taken after you have started creating the message)
if the new photo sends then your saved photos may be unable to send or move. in that case you should delete them
before you go deleting anything tho try swiching the saved photos from the memory card to the phone itself
if you have no memory card in your phone then you should check the status of your phones memory it may be too full and you may only have to delete a few unwanted items

hope that helps you

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O2 finally cam ethrough with the goods and sorted me out. The problem was not with the phone but with the sim card. It was an old sim card from my previous phone which had "I MODE" on it. Apparently the setting of my sim had to be changed to accept the new software on the K800i!

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