Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner
I have an HP DVD640i. I have a compaq 2.4 Ghz machine. I run WIN XP PRO w/ SP 2. My DVD is recognized in Windows Explorer and the HW Device Manager shows everything as OK.
However, when I insert a CD or DVD, nothing now happends. XP does not recognize that their is a cd/dvd in the drive. I used to use my my 640i just fine. I don't remember what may have changed in my environment when I first observed the DVD was no longer working.
I also have a 'normal' DVD drive and the same cds/dvds work just fine.
Most likely your CD-DVD burning software is corrupted. When that happens, the machine doesn't recognize the existence of the CD/DVD hardware. Clean up your machine, defrag, run a freeware registry cleaer-defragmenter (see C-net for a good one). Then Reinstall/upgrade your burning software (the Windows XP software is not sufficient) either from HP/Compaq, if it came with your machine, or the program website if you purchased it separately. You may find out which it is by using a marvelous freeware program called Belarc advisor.
Posted on Feb 11, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 10, 2010 | HP Compaq Presario V2000 Notebook
Dec 01, 2009 | Acer Veriton M460 Micro Tower Core 2 DUO...
Aug 20, 2009 | HP LightScribe dvd640i (DVD640I)...
May 18, 2009 | HP dvd740i DVD±RW Dual Layer Burner
Apr 08, 2009 | HP LightScribe dvd640i (DVD640I)...
Dec 30, 2008 | HP LightScribe dvd640i (DVD640I)...
Sep 28, 2007 | HP Compaq Presario V2000 Notebook
Aug 05, 2007 | Pinnacle VIDEO CAPTURE| PCTV PRO (PCTVPRO)
138 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: