Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner
I have an HP DVD640i. I have a compaq 2.4 Ghz machine. I run WIN XP PRO w/ SP 2. My DVD is recognized in Windows Explorer and the HW Device Manager shows everything as OK.
However, when I insert a CD or DVD, nothing now happends. XP does not recognize that their is a cd/dvd in the drive. I used to use my my 640i just fine. I don't remember what may have changed in my environment when I first observed the DVD was no longer working.
I also have a 'normal' DVD drive and the same cds/dvds work just fine.
Most likely your CD-DVD burning software is corrupted. When that happens, the machine doesn't recognize the existence of the CD/DVD hardware. Clean up your machine, defrag, run a freeware registry cleaer-defragmenter (see C-net for a good one). Then Reinstall/upgrade your burning software (the Windows XP software is not sufficient) either from HP/Compaq, if it came with your machine, or the program website if you purchased it separately. You may find out which it is by using a marvelous freeware program called Belarc advisor.
Posted on Feb 11, 2008
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Posted on Jan 02, 2017
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