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Re: Help - my clothes are tearing
I've heard of this often and don't know of any fixes. I would suggest getting womens hosiery or Halloween spider web cotton and running it around inside to see if it snags. make sure the basket arms inside are not loose. rock them hard while holding the drum. sometime those arms come loose and pinch the clothing.
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Check the drum surface of your dryer for possible object that may be stucked in the drum holes that may cause damage to the clothes. You may do similar checks of the washer drum if your dryer drum checked negative.
You should inspect the inside of the drum for damage or something stuck in the drum perforations. I have had exactly this problem and it was caused by the wire from one of my wife's bras coming out in the wash and getting stuck in the drum perforations.
Inspect the rubber seal, and steel drum to make sure there is no foreign object sticking out, which could be tearing holes in your clothes. Also check to see if any of the holes in the steel drum are dented in. or out or misshaped, as this could cause the tumbling action of the drum to tear clothes.
IT SOUNDS LIKE THE OUTER BAND TO HOLD ON THE DOOR BOOT/SEAL. WHAT I HAVE SEEN IS THAT AN ARTICLE OF CLOTHES WAS NOT ALL THE WAY INTO THE WASHER AND IT WAS STARTED, PULLING THE DOOR BOOT INTO THE WASHER. THE ONLY OTHER THING I HAVE NOTICED WITH THIS NEW BREED OF SUPER CAPACITY WASHERS IS THAT THEY LIKE BIGGER LOADS TO HELP BALANCE THEMSELVES. IT MAY BE POSSIBLE THAT IT WAS SO SEVERLY OUT OF BALANCE THAT IT PULLED THE BOOT INTO THE TUB AS THE MAYTAGS OF THAT MODEL LINE WERE KNOWN TO NOT BE THE MOST SENSITIVE TO OUT OF BALANCE CONDITIONS. THERE IS A CONTROL BOARD KIT THAT COMES WITH A MOTION SENSOR NOW FOR THEM AS AN UPGRADE.
Metal inside washer drum may be faulty and causing tearing of clothes (run your finger around the inside when empty and you will feel where it snags). Had same problem, only got worse and ruined many expensive t-shirts! Replacement of drum is required and is extremely costly if not under warranty!
We purchace a washer and dryer in Dec 08 Kenmore HE energy star. They started destroying cloth about 2 months after purchace.
under our warranty and many many calls they sent a new set. 2 months later same problem. HELP
Solution! GE has replaced the "boot" (the large rubber gasket at the opening of the washer) on my washer. This has fixed the problem!
Although the majority of people I spoke with at GE did not know about this, eventually I got a repair technician out here who spoke with one of the engineers. The engineer said that there was a problem with the boot causing clothing to rip. The new boot we have on our washer covers a ring of plastic just on the outside of the metal drum (the plastic rim remains stationary while the metal drum spins - this is the cause of the ripped clothing) - the old boot left this plastic ring exposed. Our washer was only 8 months old - so even if your washer is new, if your clothing is being ripped, insist that the boot be replaced for an updated version.