Question about Tomtom GO 700 GPS Receiver

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Tomtom 700 The touch screen will not work. I unloaded the software and reinstalled but can not get it to work.

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  • hardsteel Mar 20, 2008

    i have the same problem my go700 touch screen wont work properly

    its like its out of calibration

  • Roista Apr 07, 2008

    tom tom freezes when entering post code and direction comes up file error

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I can help you with this

Posted on Feb 11, 2008

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i have a tomtom xl i conected it to the computer and now the touch screen doesnt work it turns on ok and displayers the map but if i touch the middle of the screen it selects some thing else is there a way to reset the touch screen back to the centre if you can help plz email me at nissanpatrol92@bigpond.com.au

Sep 23, 2008 | Tomtom GO 700 GPS Receiver

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Tomtomgo700


Try resetting the tomtom by iserting a paper clip or similar into the reset hole underneath the unit. Be carefull it only needs 1 little push , you should feel the reset button click as it's a tactile switch. Do it gently as it wont take repeated pushing . if that doesn't work you have either a software fault of files that are or "used to be " on the SD card or a battery that is on it's way out. If the same thing happens with a power supply connected then you can be sure its a software fault. try reinstalling the files back onto your SD card ( you did make a backup copy of your SD card , didn't you ? ) . if you don't have a backup then things are going to be difficult for you. there are ways and means to recover but its not easy to describe here.

Sep 02, 2008 | Tomtom GO 700 GPS Receiver

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Tomtom 700 in a standby mode


Hi Juanin, just posted this for a near identical problem with a Tomtom 700; When you get this kind of problem with a Tomtom device always start with the memory card, so: 1: remove the card, clean the contacts and if you have an air duster (available from any good hardware store/electronics store) clean the card slot, then reinsert it. 2: make sure the card is readable on your PC to ensure it doesn't have a problem. if this doesn't help then 3: format the card and reinstall the maps & software on to it. 4: make sure the card is reinserted correctly. Next is the battery, leave the device switched on until the battery runs out, switch it on again and it should stay on for a moment then switch its self back off, repeat this until it will not switch on anymore and then charge it for at-least 16 hours before trying it again, this will re-calibrate the battery. Diagnosing a problem is a process and this is just the start of it, don't be disheartened if this doesn't help, just message back with the results.

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1 Answer

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Kevin, Hmm... it worked fine the first two times you ran it, then all of a sudden it freezes at the user screen?? I'm not sure if your able to do this, but at the user menu, try pressing the (-)zoom out key and the repeat button a the same time. -If it does bring up the "secret" menu, try clearing user data. -If you have a program that allows you to update the software, version 4.32 I'm guessing (or 5.14) then at that "secret" menu select NAND Flash Format and re-load the software. If you can't access the "secret" menu and it locks up hard at the user menu w/out any responsiveness, I would suspect the hard drive is either bad or has corrupt data. I'm not sure if you can order just the hard drive from magellan/thales/tomtom/shaw but if you can then just replace the hard drive, nand flash format (above) and re-install your software via usb. Additionally, not that it helps your problem, but atleast you would know the pwr and keypad work if this works, press Enter, Cancel and power button at the same time, as this SHOULD power off your unit. Let me know if any new symptoms/problems come up or if you need further instructions. -Daniel

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