Question about Creative Labs Zen Micro MP3 Player
I have a creative zen sleek photo mp3 player. It went into recovery mode and I can't get it out of recovery mode. When I connect it to the computer, it won't even recognize it. It keeps saying it's not connected. How do I get it out of recovery mode?
black creative zen micro 5 gb
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.
do a Clean Up
this Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Reboot the device.
it it continues to boot into revcovery mode see below:
Booting straight to the Recovery menu
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.
Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt
Posted on Feb 11, 2008
I contacted Creative and it turns out the firmware in the unit was not compatible with my new Vista computer. They instructed me to hook the Zen up to a Windows XP computer with Microsoft Media Player 10 (Zen's may not be recognized with WMP 11 if the correct firmware is not downloaded). I followed their instructions and the unit is now recognized by both my XP computer as well as the Vista computer.
Posted on Feb 20, 2008
SOURCE: Getting out of recovery mode
The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.
I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.
Posted on Oct 06, 2008
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