Question about Microsoft Xbox 360 Console

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Xbox 3600 i pried the door open now it wont close

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  • kolty Feb 11, 2008

    thanks , yea but i opened the case

  • Hillary411 Apr 05, 2008

    XBOX 360, can't close door at all, not under warranty, and do not want to be without it for any length of time.

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2 Answers

Theres

Posted on Mar 29, 2008

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  • 178 Answers

It sound like the cd dtray is off the track? Is this still under warrenty>?

Posted on Feb 11, 2008

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Posted on Jan 02, 2017

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Door closed and auto open


the door isn't closing all the wy then xbox has a trigger so if the disc ge
t bumped out of the slot and the door is opening it will make it close back so it doesn't break the disk or the door same with closing then reopening check make sure there isn't anything inside perveting the door from fully closing

Sep 20, 2013 | Microsoft Xbox 360 Console

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My two yr old got to my xbox now the door wont close,it just clicks


the tray is off the track cant fix unless you open xbox but that will void the warrenty other than that you have to send into xbox

Oct 27, 2010 | Microsoft Xbox 360 Console

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Disc door will not open


The magnetic weight thats mounted on top of the dvd drive on the inside has came loose and jamming the door. Also it wont read the discs if this happens. I repair drive issues in PS3 and 360's with 99% success

Jan 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Tray wont open


Power your unit off using the button. when it's off unplug the power source from the back of the XBOX and leave it out for 30 sec. Reconnect the power source and reboot your machine. Try the disc tray again. If it doesn't work try giving it a tap or a solid knock on the top of the case above the disc tray while it's trying to open. Don't drop the machine or try to pry the tray open. If it doesn't open when you tap it then try light pressure on the front of the tray while it's trying to open. (you can tell it's trying to open because the disc status on the screen will say opening...)

Now if the above did not work
Get a straightened paper clip.
Remove the faceplate carefully starting from the indention that you will see on the side
After removing the faceplate, look for a pinhole just below the disc tray.
*There are two pinholes just below the cover of the disc tray and one pinhole below the X and B of XBOX logo.
*You can try any of the three holes
*Pinholes are so small that the girth of the paper clip is the only object that can fit through the pinhole.

Now insert the paper clip into the pinhole then put a little pressure until the disc opens.

If it opens try to close it, if it closes try opening it again, if it wont open the second time then it need to be serviced
If it opens try to close it, if it wont close try nudging the disc to the right and then to the left, if nudging doesnt then it need service
If it wont open after trying all three pinholes - its needs service

It may be jammed or the drive gear stripped.

CALL XBOX CUSTOMER SUPPORT 1-800-FORMYXBOX




If that doesn't work . call Microsoft and they will instruct you on warranty work.

Nov 24, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 will not play any games, it says open tray so I do an close it but it will say open tray agin.


You need to replace the drive. Take it to an Xbox 360 Repair Tech. You can often find these people in Game Stores some even have same day repair.

You also can do this on your own. However it requires an understand of some rather technical work. Also you need a special tool to open up the Xbox 360.

Jul 13, 2009 | Microsoft Xbox 360 Console

1 Answer

I turn the xbox on & the tray won't open. I can pry it open & when I put in a disc & try to close, it closes half way, then opens all the way again. If I try to close it & then force it...


the motor that opens and closes the tray may have malfunctioned, if you still have the xbox receipt you may be able to send it in and get it replaced/fixed.

Jul 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox dvd drive


I have had both these problems before.

For the drive tray door that will NOT open do this.
  1. Turn off, disconnect from the TV and unplug your XBOX (otherwise your risk the remote chance of causing a short).
  2. Get a paper clip and insert it into the tiny hole just to the left of the power button to manually open the tray door.
  3. While the tray is open take a Q-tip (aka cotton swab) and clean the edges of the tray guides and carefully spray a little compressed air into the bay (***do NOT shake can before or during use and hold the can vertically so only air and no refrigerant comes out***).
  4. If this does not fix your problem you while have to have your XBOX serviced unless your are comfortable taking your XBOX and DVD drive.
For the DVD tray that will not stay closed.
  1. See step 3 and 4 above.
For disassembling your XBOX and DVD drive there are numerous guides online. (www.llamma.com/xbox/Repairs/cleaning_your_dvd_drive.htm)


Dec 11, 2008 | Microsoft Xbox Console

1 Answer

Xbox 360 door will not stay closed


take the faceplate off then open and close it,
also make sure there is nothing blocking the door and there are no other discs in the tray.

Nov 16, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox disc door not shutting properly.


BOUGHT AN XBOX 360. DOOR/XBOX NEEDED TO BE REFURBISHED.

Jul 09, 2008 | Microsoft Xbox Console

2 Answers

Door wont stay closed


call ms they might fix it if its under a year old

May 03, 2008 | Microsoft Xbox 360 Console

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