Printer is set up in a network. It has been working well for months. All of a sudden printing stopped, with the following message "Printer Busy or Error". There are no lights on the printer, other than the green ready light. I have turned it off checked all cables and made sure no paper was stuck. Still no joy! Please help
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The replace supplies means that something has either reached end of life or has failed and needs to be replaced. Device busy usually indicates that there is a print job queued in the printer that needs to print, but the supplies out is stopping that from happening. Clearing the print queue on your computer and then restarting your printer might clear the device busy error, but the supplies error will likely require replacement of something.
USB: Ensures that the USB connection from your computer to the HP product is working correctly.
Ensures that the network connection between your computer and your
network is working correctly. If the tool detects a network connectivity
problem, you will be prompted to run the HP Network Diagnostic Utility
for better results.
: Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
: Checks for problems in Device Manager that would prevent printing.
: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
: Checks the port settings for the HP product.
: Checks for alternate-driver settings.
: Checks for conflicts with other drivers, such as other printer brands.
: Checks the default printer setting and prompts to select the HP product as default (optional).
How is this printer connected to your computer? Is it connected by a parallel/centronics cable, or USB, or perhaps not connected physically at all, but via network (it's a network-capable printer)?
Also, you don't specify the operating system.
I would guess, that it was installed on the LPT (parallel) port, instead of a network port, and because in reality nothing is connected to the parallel port it is producing an error (explaining why it's called busy would be long and boring).
Anyway, please either check the setting of the port to which this printer is printing (find that in Printer Properties), or be more specific as to what your current situation is.
the software that u are using is not copatible with the prenter. try to set up a pier to pier conection by using other ip address. use MSHOME in your work group then try to put 10.0.0.01 then put 10.0.0.2 as DNS ang default gateway. then do it to the vista notebook just change the ip address by using 10.0.0.3. let me knoew if its ok