Question about Apple iPod touch

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Frozen? When I turn on the itouch, I get the icons, but I can't make any of them work. The center of the screen shows a rotating circle and every 10 seconds or so the screen quickly goes blank and the icons reappear. I have tried pressing the on/off button at the same time as the circular button on the bottom for 6 plus seconds and that does not work. I also went to the itouch web site and followed the instructions for frozen screens but that did not work. I also can not restore my settings as an error code comes up. Help!

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  • Anonymous Mar 28, 2008

    This is a brand new ipod touch. How long does it take to charge this product. When we first turn on the ipod it looks like a dis with a cord at the beginning. Please help us solve this problem. We really need tips on the steps on how to solve this problems.

  • chahal0001 Jan 03, 2009

    When i turn my Ipod on and try to put my passcode in it does notinput the code im typing

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  • Apple Master
  • 13,433 Answers

Start with this troubleshooter

http://www.apple.com/support/ipodtouch/troubleshooting/ipodtouch/

if you need more assistance, let me know.

Posted on Mar 28, 2008

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1 Answer

My itouch is locked with a passcode and it shows the itunes with the USB port pointing at it and when i plugged it into my itunes it said that it couldnt connect to the ipod because it was locked by a...


Okay well you have to do a full restore. Turn your itouch completely off. With it off, hold down the circle button and plug in the USB cable connected to your computer. The itouch will power on and you will see the apple, but keep holding in the circle button. After 15-30 seconds, you will see another (different) cable/itunes screen on the iphone. iTunes should then recognize that the itouch is in recovery mode and you can then do a restore. You should be good from there.
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