Question about Office Equipment & Supplies
I HAD BEEN USING THE SUBJECT MACHINE. A FEW DAYS AGO A MSG CAME TO HE LCD SCREEN THAT, "MACHINE ERROR 41; UNPLUG POWER AND CALL TECHNICAL SUPPORT".
I DID ACCORDINGLY. BROTHER SAID THE MACHINE IS OUT OF IT'S MANUFACTURING WARRANTY THEREFORE IT WILL BE CHARGABLE AND TOLD ME AN ENOROMOUS AMOUNT WHICH IS FOUR TIME MORE THAN THE ACTUAL PRICE OF THE MACHINE.
WOULD YOU BE KIND ENOUGH TO LET ME KNOW:
You need a new print head.
You could try cleaning the one on there, but all brothers similar to yours are plagued by this problem.
To clean it try:
SWITCH MACHINE ON WHILST HOLDING DOWN MENU/SET KEY, THIS PUTS MACHINE INTO FACTORY SETTINGS MODE.
(MAINTENANCE WILL SHOW ON LCD)
ENTER CODE:84 & WAIT WHILE MACHINE PERFORMS A FORCED CLEANING CYCLE.
(cLEANING WILL SHOW ON DISPLAY)
NOW ENTER CODE:09 & MACHINE WILL PRINT OUT ITS PRINT QUALITY CHECK SHEET.
(IGNORE INSTRUCTIONS PRINTED ON CHECK SHEET)
CHECK QUALITY & REPEAT BY USING CODE:84 IF NEEDED.
(YOU MAY HAVE TO DO THIS SEVERAL TIMES BUT YOU SHOULD SEE A STEADY IMPROVEMENT WITH EACH CLEANING CYCLE)
WHEN FINISHED AND QUALITY IS GOOD, ENTER CODE:99 TO RETURN TO STANDARD MODE.
PRESS MENU/SET 4, THEN MONO FAX START TO PRINT OUT
PRINT QUALITY CHECK SHEET & FOLLOW ON SCREEN INSTRUCTIONS.
Posted on Feb 11, 2008
When trying to fax, it is saying that comm error and poor line
Posted on Oct 28, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 06, 2008 | Brother Office Equipment & Supplies
Oct 16, 2008 | Office Equipment & Supplies
Feb 13, 2008 | Brother MFC 420CN All-In-One InkJet...
Feb 11, 2008 | Brother MFC 3100C All-In-One InkJet...
Jan 12, 2008 | Brother MFC-3220C Plain Paper Inkjet Fax
Nov 26, 2007 | Brother MFC-8440 All-In-One Laser Printer
Oct 14, 2007 | Brother MFC 3820CN All-In-One InkJet...
May 24, 2017 | Ricoh Office Equipment & Supplies
647 people viewed this question
Usually answered in minutes!