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Panasonic Fax Phone Can't send or Receive fax

Hello
I have a Panasonic KX FHD 351 fax phone, I am unable to make copies or receive faxes. When the paper is inserted it does not beep and grab the paper any longer and when trying to copy or receive faxes the rollers after paper is inserted continuously rolls and I receive a error message saying there is a paper jam and the paper goes into the rollers part of the way but doesn't completely finish going through. I have repeatedly taken the paper out and put it back in but the fax phone is not grabbing the paper and pulling it through. I am inserting paper correctly. What more if anything should I do?
Thank You.
Cilla.

Posted by on

  • ello
    Thank you for responding. The paper is still intact when removed from the fax phone, no torn or frayed edges, no noticeable
    paper in rollers. Are there other reasons that it wounld not beep and grab a hold of the copy paper when inserted into the slot of the fax phone?
    Thank You.
    Cilla.

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2 Answers

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  • 84 Answers

There maybe a small paper jam in the machine that you are missing. if you are handy, unplug the fax machine and look around where the paper is fed into. if you see paper trapped anywhere, try pulling it out with a pair of needle nose pliers. the machine will not work right till the jam is cleared.
hope this helps.
wg

Posted on Feb 11, 2008

I'm not really sure. all you can do is try opening up the fax and see if there is anything stuck, or if there is a part loose or broken.
sorry
wg

Posted on Feb 11, 2008

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