I am assuming you are talking about
not being able to move the "Mode Control Collar" and unless you can
get it out of hammer mode, you will not be able to change the torque collar
either.
If you feel comfortable taking it
apart AND its no longer under warranty, my best guess without seeing the tool will
be part# N026313 Gear Case Assembly. It costs about $80.00 US
Hopefully its under warranty, if so
you can go to
http://servicenet.dewalt.com/ServiceCenter/Search
to locate nearest service center.
Good luck
Sorry I wasn
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