Our Duet dryer just stopped getting any power on the control panel. When you open the door, the light inside the dryer works, but there is no further power on the front control. We checked curcuit breaker..fine; unplugged and plugged again. We also took ff the top of the dryer, did not notice any loose connections; plus we cleaned out the dryer vent...which was clean.
Any assistance would be much appreciated.
Mine shows a faint light behind the control locked indicator and the timer is dimly lit on the two middle horizontal bars (middle of the eights). They go off by pushing various button combos. If I unplug it for a week I can get the control to work for a few minutes.
I replaced the control board, it worked for 5 minutes, then back to nothing. I want to replace the interface but would rather not waste any more money.
I dont want to check every wire for continuity. If someone has fixed this problem, please let me know.
I have a solution! At least it worked for me. It just needs to be cleaned.
I took off the bottom part of the houseing and blew out the lint with some compressed air. Then I cleaned out the lint sheild cavity. Apparently this happens when the dampness sensor gets clogged up with lint.
It hasnt worked in months and I did three loads after cleaning.
Yeah, nevermind! F&@% WHIRPOOL!!!
×
Hi,
I had the same problem with my gas dryer and after some research found out that the control board is usually the problem. I'm guessing this is the same problem for the gas and electric problem.
I also found out that Whirlpool has a new part # out to replace the problematic board.
I found these new updated boards for sale on ebay. I bought one for about $100 and after a few loads it's still working.
The procedure is simple, after unplugging the dryer, it just takes 7 screws to remove and about 6 things to unplug on the board. I recommend labeling the connectors or take a photo before you unplug things for reference.
It took me about 30 minutes to do this fix.
I just repaired this exact problem today. After testing to see that the ECB was getting 110 volts, my repair guy concluded it was a bad user interface. "User Control and Display Board 8558753" that is a common issue on these. you will need to order and replace it. The problem, they are on back order with Whirlpool until March 2014. I found a used one locally. Just put it in and seems to work fine. Whirlpool should be ashamed of themselves for allowing an 8 year dryer to basically be obsolete.
Update: The new (used) interface lasted for one load and then went dead. Something upstream is causing the interface to not work. I cannot keep finding obsolete used parts so I am replacing the dryer with a used dryer. I am of the opinion now that even expensive WD units are considered disposable by the their manufactures so why should I bother to "invest" in a nice unit that is expected to only last as long as the cheap ones?
×
My dryer just did this, I'm sure this is just a small sample of the nationwide problem... Anyone talk to an attourney yet?
I have the same problelm!!! I called a repair guy out who said it was the user interface and would cost another $320.00 on top of the $72.00 I owed for the diagnosis. Someone mentioned a class action suit. Count me in!
My sister was having the same problem as you all, the way I was able to get hers working again, and I know this is going to sound crazy but when it comes to electronic boards some times a nice little punch and/or swift whack will fix the problem atleast temporarily. So it will get you by in a pinch, or it may even fix th problem all together; who knows!
P.S.
If you are wondering where to hit the control panel, I hit i in the area of the 'control on' button.
Have you guys heard of class action lawsuit???
Does any one have a solution to this problem. I replaced the control board dryer work for a bit then started doing the same thing. Don't know what to do next. I checked everything that i could and everything is okay. Help????
Interface bad on 18 month old GEW9250 dryer.
Nothing oin control panel lights at all??possilble bad electronic control, more likly short in user interface
A Whirlpool Duet dryer has a latch on the interior frame of the door. It essentially locks the door closed when the dryer is operating to keep you from opening the door and becoming injured by the tumbling drum. The dryer can only run when the latch is secured. If the latch breaks, a dryer might start but shut off prematurely. Open the door and press the latch down with your finger. It should make a ticking sound when you release it. Replace it if it doesn't.
A dryer's power cord delivers electricity from the electrical outlet to the machine. If the power cord isn't firmly plugged into the outlet, it can interfere with the electricity transfer. While your Whirlpool Duet dryer might start, it probably will shut off soon afterward if the cord is wobbly. Also, if cords wires are visible through the rubber encasing, the cord might be defective. Though the dryer turns on, a faulty power cord might not be able to sustain the dryer's long-term operation.
The Whirlpool Duet dryer's control panel operates with the support of multiple wires that link to various dryer components. After you choose a drying setting and turn on your dryer, the control panel begins running elements of the dryer. If one of the wires fails, it can disrupt the performance of your dryer. Contact a dryer repair specialist if you suspect that the control panel might have short circuited. If your dryer is still under warranty, rather than replace the corrupt wire, he might recommend replacing the entire panel.
10,928 views
Usually answered in minutes!
same problem no power to control or light inside not working we had power outage today then it would not come back on. looks like no power at all.
have cut power to see if i could reset computer no results havnt tried anything else.
Same issue as above. No power to front control of dryer, yet power is getting to the outlet.
Same problem. At first the PF error was reading, but now there is no reading on the display screen, inside light not working either. It just went blank----
Whirlpool duet dryer shows no lights on control panel. Plug is fine, breaker is fine. Easy way to fix?
Same problem. I have power, but my electrical board is apparently bad.
same problem
I have the same problem. Is the conrol panel out?
I have the same problem. It seemed to be getting worse about getting clothes dry, and then just quit all together. The light on the inside is on, but that is the only power.
Same thing, repair guy has been here 4 times. He replaced the control panel to the tune of $ 400.00, broke again, came back and the stupid thing came on, but he said it appears to be something with electrical in house, had electrician here, nothing wrong, it broke again. The electrician, once again checked the outlet, breakers, wiring, etc. nothing wrong and just went into laundry room and now it works. The light has always worked on the inside of the dryer, but not on the control panel. Not thrilled with the washer either. Always smells.
I've also been having problems with the control panel not getting power. When the service guy came to the house (Sat.), the front panel powered up fine. He didn't want to troubleshoot the board b/c it was now working. Now it's 2 days later (Mon.)and the control panel won't power on again. I've tried probing the control panel board for voltages to see if there was power there(and there is voltage there) but I'm not sure what readings I should be getting. Does anyone have access to the schematic for a GEW9250? Also, has anyone tried contacting Whirlpool directly to see if they are aware of this problem which it seems like many of us have?
My control panel lights up even when you try to turn it off. repair man replaced panel, still does it. it also beeps ALL the time.
Well it looks like I as well have joined the group. the dryer (GEW9250) has no power to the frontal controls, but the light on the inside still works. Going to try and contact whirlpool and let them know of the problem and see if they can help. Seems to be a common problem, and all of us are having it around the same time. I'll post later if I find a fix or an answer.
No power on the control panel, although the light on the inside works when the door is opened. Did all the unplugging, replugging, cleaning, etc. that everyone else seems to have tried. No power, but has done it off and on for a couple years...any ideas?
Contacted Whirlpool, both threw email and phone. They refuse to stand behind thier product. This is obviously a defect in manufacturing, NOT wear and tear. I have been unsuccesful on finding info on how to reapair or what is faultly so that I can replace it myself. SO....it is going to cost me $80 just to have the tech show up, and then parts and labor on top of that. This was a $900 dryer purchased 2 yrs ago....now I'm gonna have to put (i'm just guessing) another 2 or 3 hundered dollers into it. SCREW WHIRLPOOL....DONT BUY FROM THEM. They dont stand behind thier product on defects nor do they have quality customer service. Just my 2 cents.
Same problem here. It came on abruptly; was working fine yesterday, today the panel won't light up except for a faint glimmer behind the Heavy Duty setting. It flickers if I hit Cancel, but never goes away fully. Interior light still comes on when door opens.
UPDATE!!!!!!!
The repair man said the control board was bad. (part #1060737 from repairclinic.com) I replaced the part.....and it did not fix the problem. The only thing left is the User Interface. Going to return the control board and order the user interface. I'll update when I get it installed.
POWER ON ELECTRONIC BOARD FROM MAIN SUPPLY BUT NO GOING TO CONTROL ON FRONT PANEL
Same problem, small glimmer of light on the control panel, but no other apparent power to the dryer. Checked the plug and breaker - nothing.
same problem. dim light. won't do anything. only a few years old. very irritating.
Can't turn on the light on the control panel, but the light inside is on when opening the door. Happened after a power outage (not sure whether the dryer was related to the outage). The dryer was bought 16 months ago. Now I'm considering whether to repair it or replace it with a reliable one in case it costs too much for the repair. Oh I definitely won't buy a Whirlpool again if I have to get a new one. Any good recommendations? Thanks.
No lights lighting up on the control panel, but the light in the drum works. I measured power going to the control board. But I guess the control board is out. I don't know how much that is going to cost yet, but I'm thinking it might not be worth it.
If I buy a new machine, it probably won't be a Whirlpool.
I have the identical problems as all of you. (Light in drum working, faint lights to the "Delicate" and the "More" light for the time) Un plugging the appliance did work, but only if I left unplugged for over a half an hour. I am guessing the memory on the control board had to be cleared. I am drying a load right now and will see how well it works from here on.
I also have had to replace the contol board on the matching Duet Washer just recently. I have had the two for just about 2 years now and have had nothing but problems with them. My next purchase will be a Maytag.
**UPDATE** Replaced the user interface and the dryer has been working flawlessly for over a month. This is the solution to this specific problem. Hope this helps everyone.
Add me to the group...since there is really no solution...has anyone contacted the media? They love this stuff.
Same problem: Power surge, after which the inside light comes on when you open the door but no power to the control panel.
We have the exact same problem. No lights on the control panel. At times i can keep pushing buttons and the lights will pop on and I can use it. But, after it sits for awhile, it won't turn back on. Has anyone found an answer to this problem? Is whirlpool standing behind their product? I say this is a great class action lawsuit in the making.
I have identical problem as all of you.
(Control panel not working. Light in drum working, faint lights to the
"Delicate" and the "More" light for the time.) Unplug the power for a short moment won't work. I end up unplugging
the appliance power overnight. It is working now, and has finished drying a few loads at low temperature.
I can imagine why calling service
technician could be frustrating. When they arrive, they would unplug the
machine and do all kinds of tinkling. When they turn the power back on, the
problem disappears. They would then leave and report, “No problem found.”
I have the same problem. If you fool with it long enough it will work for a short time. Seems to have a mind of it's own. I have checked all diodes and switches on the user interface board, and do not believe the problem to be there. Today I changed 2 integrated circuits on the controller board. I will post the results of that (if it works). I am no longer convinced that it is a bad connection / solder joint.
Same problem here. Dim " l l " shown in time remaining window and absolutely no response or activity when pushing Control, Start or any other button. Light in drum is working fine.
are you getting pwr to the Ctrl board??
I just repaired this exact problem today. After testing to see that the ECB was getting 110 volts, my repair guy concluded it was a bad user interface. "User Control and Display Board 8558753" that is a common issue on these. you will need to order and replace it. The problem, they are on back order with Whirlpool until March 2014. I found a used locally. Just put it in and seems to work fine. Whirlpool should be ashamed of themselves for allowing an 8 year dryer to basically be obsolete.
I just repaired this exact problem today. After testing to see that the ECB was getting 110 volts, my repair guy concluded it was a bad user interface. "User Control and Display Board 8558753" that is a common issue on these. you will need to order and replace it. The problem, they are on back order with Whirlpool until March 2014. I found a used locally. Just put it in and seems to work fine. Whirlpool should be ashamed of themselves for allowing an 8 year dryer to basically be obsolete.
whirpool gew9250 electric dryer nothing will light up or work no code will show eather dryer is pluged in why will it not work
×