Question about Whirlpool GEW9250 Electric Dryer

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Whirlpool duet electric dryer, not getting any power

Our Duet dryer just stopped getting any power on the control panel. When you open the door, the light inside the dryer works, but there is no further power on the front control. We checked curcuit breaker..fine; unplugged and plugged again. We also took ff the top of the dryer, did not notice any loose connections; plus we cleaned out the dryer vent...which was clean.
Any assistance would be much appreciated.

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  • 31 more comments 
  • redbeck Mar 03, 2008

    same problem no power to control or light inside not working we had power outage today then it would not come back on. looks like no power at all.
    have cut power to see if i could reset computer no results havnt tried anything else.

  • Charlie2222 Mar 05, 2008

    Same issue as above. No power to front control of dryer, yet power is getting to the outlet.

  • helpdryer Mar 10, 2008

    Same problem. At first the PF error was reading, but now there is no reading on the display screen, inside light not working either. It just went blank----

  • Anonymous Mar 25, 2008

    Whirlpool duet dryer shows no lights on control panel. Plug is fine, breaker is fine. Easy way to fix?

  • Anonymous Apr 18, 2008

    Same problem.  I have power, but my electrical board is apparently bad.

  • Anonymous May 04, 2008

    same problem

  • mrsstoney May 06, 2008

    I have the same problem. Is the conrol panel out?

  • Anonymous May 10, 2008

    I have the same problem. It seemed to be getting worse about getting clothes dry, and then just quit all together. The light on the inside is on, but that is the only power.

  • Anonymous May 19, 2008

    Same thing, repair guy has been here 4 times. He replaced the control panel to the tune of $ 400.00, broke again, came back and the stupid thing came on, but he said it appears to be something with electrical in house, had electrician here, nothing wrong, it broke again. The electrician, once again checked the outlet, breakers, wiring, etc. nothing wrong and just went into laundry room and now it works. The light has always worked on the inside of the dryer, but not on the control panel. Not thrilled with the washer either. Always smells.

  • reabsjr May 20, 2008

    I've also been having problems with the control panel not getting power. When the service guy came to the house (Sat.), the front panel powered up fine. He didn't want to troubleshoot the board b/c it was now working. Now it's 2 days later (Mon.)and the control panel won't power on again. I've tried probing the control panel board for voltages to see if there was power there(and there is voltage there) but I'm not sure what readings I should be getting. Does anyone have access to the schematic for a GEW9250? Also, has anyone tried contacting Whirlpool directly to see if they are aware of this problem which it seems like many of us have?

  • Anonymous May 21, 2008

    My control panel lights up even when you try to turn it off. repair man replaced panel, still does it. it also beeps ALL the time.

  • superiorm May 31, 2008

    Well it looks like I as well have joined the group. the dryer (GEW9250) has no power to the frontal controls, but the light on the inside still works. Going to try and contact whirlpool and let them know of the problem and see if they can help. Seems to be a common problem, and all of us are having it around the same time. I'll post later if I find a fix or an answer.

  • Anonymous Jun 05, 2008

    No power on the control panel, although the light on the inside works when the door is opened. Did all the unplugging, replugging, cleaning, etc. that everyone else seems to have tried. No power, but has done it off and on for a couple years...any ideas?



  • superiorm Jun 05, 2008

    Contacted Whirlpool, both threw email and phone. They refuse to stand behind thier product. This is obviously a defect in manufacturing, NOT wear and tear. I have been unsuccesful on finding info on how to reapair or what is faultly so that I can replace it myself. SO....it is going to cost me $80 just to have the tech show up, and then parts and labor on top of that. This was a $900 dryer purchased 2 yrs ago....now I'm gonna have to put (i'm just guessing) another 2 or 3 hundered dollers into it. SCREW WHIRLPOOL....DONT BUY FROM THEM. They dont stand behind thier product on defects nor do they have quality customer service. Just my 2 cents.

  • Anonymous Jun 30, 2008

    Same problem here. It came on abruptly; was working fine yesterday, today the panel won't light up except for a faint glimmer behind the Heavy Duty setting. It flickers if I hit Cancel, but never goes away fully. Interior light still comes on when door opens.

  • superiorm Jul 01, 2008

    UPDATE!!!!!!!

    The repair man said the control board was bad. (part #1060737 from repairclinic.com) I replaced the part.....and it did not fix the problem. The only thing left is the User Interface. Going to return the control board and order the user interface. I'll update when I get it installed.

  • henselrolle Jul 11, 2008

    POWER ON ELECTRONIC BOARD FROM MAIN SUPPLY BUT NO GOING TO CONTROL ON FRONT PANEL

  • Anonymous Jul 23, 2008

    Same problem, small glimmer of light on the control panel, but no other apparent power to the dryer. Checked the plug and breaker - nothing.

  • miles61 Aug 05, 2008

    same problem. dim light. won't do anything. only a few years old. very irritating.

  • Anonymous Aug 28, 2008

    Can't turn on the light on the control panel, but the light inside is on when opening the door. Happened after a power outage (not sure whether the dryer was related to the outage). The dryer was bought 16 months ago. Now I'm considering whether to repair it or replace it with a reliable one in case it costs too much for the repair. Oh I definitely won't buy a Whirlpool again if I have to get a new one. Any good recommendations? Thanks.


  • bee2011 Aug 29, 2008

    No lights lighting up on the control panel, but the light in the drum works. I measured power going to the control board. But I guess the control board is out. I don't know how much that is going to cost yet, but I'm thinking it might not be worth it.

    If I buy a new machine, it probably won't be a Whirlpool.

  • Corran4436 Sep 01, 2008

    I have the identical problems as all of you. (Light in drum working, faint lights to the "Delicate" and the "More" light for the time) Un plugging the appliance did work, but only if I left unplugged for over a half an hour. I am guessing the memory on the control board had to be cleared. I am drying a load right now and will see how well it works from here on.

    I also have had to replace the contol board on the matching Duet Washer just recently. I have had the two for just about 2 years now and have had nothing but problems with them. My next purchase will be a Maytag.

  • superiorm Sep 13, 2008

    **UPDATE** Replaced the user interface and the dryer has been working flawlessly for over a month. This is the solution to this specific problem. Hope this helps everyone.

  • photogxena Sep 14, 2008

    Add me to the group...since there is really no solution...has anyone contacted the media? They love this stuff.

  • dryerbroke Sep 14, 2008

    Same problem: Power surge, after which the inside light comes on when you open the door but no power to the control panel.

  • tmpc Sep 16, 2008

    We have the exact same problem. No lights on the control panel. At times i can keep pushing buttons and the lights will pop on and I can use it. But, after it sits for awhile, it won't turn back on. Has anyone found an answer to this problem? Is whirlpool standing behind their product? I say this is a great class action lawsuit in the making.

  • tlaushop Sep 21, 2008

    I have identical problem as all of you.
    (Control panel not working. Light in drum working, faint lights to the
    "Delicate" and the "More" light for the time.) Unplug the power for a short moment won't work. I end up unplugging
    the appliance power overnight. It is working now, and has finished drying a few loads at low temperature.






    I can imagine why calling service
    technician could be frustrating. When they arrive, they would unplug the
    machine and do all kinds of tinkling. When they turn the power back on, the
    problem disappears. They would then leave and report, “No problem found.”





  • Dataman57 Sep 29, 2008

    I have the same problem. If you fool with it long enough it will work for a short time. Seems to have a mind of it's own. I have checked all diodes and switches on the user interface board, and do not believe the problem to be there. Today I changed 2 integrated circuits on the controller board. I will post the results of that (if it works). I am no longer convinced that it is a bad connection / solder joint.

  • AJolie Nov 25, 2008

    Same problem here. Dim " l l " shown in time remaining window and absolutely no response or activity when pushing Control, Start or any other button. Light in drum is working fine.

  • Gary Davd
    Gary Davd May 11, 2010

    are you getting pwr to the Ctrl board??

  • Craig Carlton
    Craig Carlton Nov 27, 2013

    I just repaired this exact problem today. After testing to see that the ECB was getting 110 volts, my repair guy concluded it was a bad user interface. "User Control and Display Board 8558753" that is a common issue on these. you will need to order and replace it. The problem, they are on back order with Whirlpool until March 2014. I found a used locally. Just put it in and seems to work fine. Whirlpool should be ashamed of themselves for allowing an 8 year dryer to basically be obsolete.

  • Craig Carlton
    Craig Carlton Nov 27, 2013

    I just repaired this exact problem today. After testing to see that the ECB was getting 110 volts, my repair guy concluded it was a bad user interface. "User Control and Display Board 8558753" that is a common issue on these. you will need to order and replace it. The problem, they are on back order with Whirlpool until March 2014. I found a used locally. Just put it in and seems to work fine. Whirlpool should be ashamed of themselves for allowing an 8 year dryer to basically be obsolete.

  • Anonymous Mar 17, 2014

    whirpool gew9250 electric dryer nothing will light up or work no code will show eather dryer is pluged in why will it not work

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Mine shows a faint light behind the control locked indicator and the timer is dimly lit on the two middle horizontal bars (middle of the eights). They go off by pushing various button combos. If I unplug it for a week I can get the control to work for a few minutes.

I replaced the control board, it worked for 5 minutes, then back to nothing. I want to replace the interface but would rather not waste any more money.

I dont want to check every wire for continuity. If someone has fixed this problem, please let me know.

Posted on Aug 15, 2008

  • DILtron3000 Aug 16, 2008

    I have a solution! At least it worked for me. It just needs to be cleaned.



    I took off the bottom part of the houseing and blew out the lint with some compressed air. Then I cleaned out the lint sheild cavity. Apparently this happens when the dampness sensor gets clogged up with lint.



    It hasnt worked in months and I did three loads after cleaning.

  • DILtron3000 Aug 16, 2008

    Yeah, nevermind! F&@% WHIRPOOL!!!

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Hi,
I had the same problem with my gas dryer and after some research found out that the control board is usually the problem. I'm guessing this is the same problem for the gas and electric problem.
I also found out that Whirlpool has a new part # out to replace the problematic board.
I found these new updated boards for sale on ebay. I bought one for about $100 and after a few loads it's still working.
The procedure is simple, after unplugging the dryer, it just takes 7 screws to remove and about 6 things to unplug on the board. I recommend labeling the connectors or take a photo before you unplug things for reference.
It took me about 30 minutes to do this fix.

Posted on Sep 14, 2008

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I just repaired this exact problem today. After testing to see that the ECB was getting 110 volts, my repair guy concluded it was a bad user interface. "User Control and Display Board 8558753" that is a common issue on these. you will need to order and replace it. The problem, they are on back order with Whirlpool until March 2014. I found a used one locally. Just put it in and seems to work fine. Whirlpool should be ashamed of themselves for allowing an 8 year dryer to basically be obsolete.

Posted on Nov 27, 2013

  • Craig Carlton
    Craig Carlton Dec 03, 2013

    Update: The new (used) interface lasted for one load and then went dead. Something upstream is causing the interface to not work. I cannot keep finding obsolete used parts so I am replacing the dryer with a used dryer. I am of the opinion now that even expensive WD units are considered disposable by the their manufactures so why should I bother to "invest" in a nice unit that is expected to only last as long as the cheap ones?

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My dryer just did this, I'm sure this is just a small sample of the nationwide problem... Anyone talk to an attourney yet?

Posted on Oct 16, 2014

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I am having the same exact issue and they are telling me that it is my fault because of lint. This is the 2nd time that this has happened at 2 different places. The lint vent was clean.

Posted on Jul 20, 2010

  • evendulce Jul 20, 2010

    Is there a class action lawsuit? If so count me in!

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I have the same problelm!!! I called a repair guy out who said it was the user interface and would cost another $320.00 on top of the $72.00 I owed for the diagnosis. Someone mentioned a class action suit. Count me in!

Posted on Jul 07, 2010

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My sister was having the same problem as you all, the way I was able to get hers working again, and I know this is going to sound crazy but when it comes to electronic boards some times a nice little punch and/or swift whack will fix the problem atleast temporarily. So it will get you by in a pinch, or it may even fix th problem all together; who knows!

P.S.
If you are wondering where to hit the control panel, I hit i in the area of the 'control on' button.

Posted on Sep 10, 2009

  • Luther Lawson
    Luther Lawson Nov 15, 2013

    I followed the same advice and sure enough my dryer is working again might be temp. but it is working for now!!!!

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Have you guys heard of class action lawsuit???

Posted on Sep 13, 2008

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Does any one have a solution to this problem. I replaced the control board dryer work for a bit then started doing the same thing. Don't know what to do next. I checked everything that i could and everything is okay. Help????

Posted on Aug 07, 2008

Interface bad on 18 month old GEW9250 dryer.

Posted on Aug 05, 2008

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  • Whirlpool Master
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Nothing oin control panel lights at all??possilble bad electronic control, more likly short in user interface

Posted on Feb 22, 2008

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