Water drains out the bottom of cleaner as soon as tank is attached.
Hi, I have the Steam Vac Agility. When I attach a full or partially full tank of cleaning solution it immediately all drains out the bottom of the cleaner. I have looked at the little black button that is on the bottom of the tank and don't see a problem there. The only thing suspicious is that if you push the handle down at the surge cleaning area on the handle, it doesn't move anything. Is it possible that that is causing it to be stuck in the open position? If so how do I fix that?Wendy Lodwick 440-639-9320
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Re: Water drains out the bottom of cleaner as soon as...
You don't say where the water is leaking from i.e. the back or the front. It likely is coming from the back. There is a connection to the "seat" that the tank sits in. There is a small hose that delivers the solution from the tank to the pump in the machine and I have seen them break off at the valve under the handle. If this is the case, the valve will have to be replaced.
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This is a common problem with the earlier models which had a separate soap tank glued to the clean water tank. The plastic was too thin beneath the valve on the clean water side and would develop cracks. You most likely will need a new one piece tank. ( Part # 42272104)
Just a quick clarification please. Will the water not spray in both the attachment hose as well as the floor part? Or does it spray in one or the other. You suspect that it may have a clogged line, is the machine doing anything in particular that makes you think a clog?
Press the handle release kick-button with your foot, extend the handle all of the way back, and take a look at the gap between the base of the unit and the handle/reseviour assembly. You should see several black hoses attached to the base and running up into the handle assembly. One of them (the dirty water return hose) might be cracked. Turns out that might be a common problem with this model. We had the same problem.
Judging by the interference between the vacuum hose and the "dirty water return" hose, there is NO WAY those two hoses can exist together in that housing without causing the dirty water return hose to stress. It certainly cannot last for many full bends of the handle.
We opted to not repair our unit, but you might be able to do it yourself for the cost of the part and several hours of your time. Otherwise, seek out your certified Hoover repair center for more info.
UPDATE: I McGuyverized it myself with a dremel cutoff tool, some vinyl tubing, some 2-part epoxy, and a lot of faith. It sure isn't pretty, but it sucks again. :)
Sounds like you have a broken water line, or it just came off. You would have to remove the top housing to get to the water lines. Or at the bottom of where the solution tank sits on, is the reservior asm. there are lines going there also. Bottom of the tank, the valve is stuck open. The trigger on the handle is stuck pushing down on the reservior asm.
Don't listen to Solution #1, it is simply NOT correct. This is the correct answer:
As you stated, you already know where the water hose connection
is. It is under the easily visible port cover on the top of the
What is NOT easily visible is the connection for the vacuum hose.
That's because the machine needs to be "reconfigured" before the hose
can be attached. To "reconfigure" the machine:
1) Remove the cover off the waste water tank and notice how things appear--it will soon be important.
2) Find and remove the "panel" on the front of the waste water tank by sliding it straight up and out.
3) Replace the panel with the connector by sliding it straight
down. When finished the top should look something like it did in
step 1). This assures that the dirty water will be vacuumed into
the waste water tank.