Question about Brother MFC 210C All-In-One InkJet Printer

11 Answers

MFC-210C Error: "No Cartridge"

I just replaced a ink cartridge, now, I'm assuming it needs to go the the whole cleaning process but the printer does not recognize the newly replaced cartridge.

It asks "did you replace the magenta"? I press 1 for yes but it instantly goes to "No Cartridge" and then into some whole spiel about opening the cover and reinstalling the cartridge. After multiple attempts at reinstalling the cartridge and scouring over brothers "lack of troubleshooting" website, I turn to you guys.

Any Thoughts?

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  • 8 more comments 
  • OlStewie Feb 12, 2008

    I have used empties I have used cartridges that are full. I still get the error "No Cartridge".
    The cartridge sits snugly in the receptacle.

  • Luv2goGirl
    Luv2goGirl Feb 12, 2008

    I am having the same problem. It is giving me the REPLACE BLK ink cartridge ERROR. The ink cartridge is brand new! Even so, i bought another ink cartridge, replaced it tightly, closed the cover, and the same error message. Ugh. This time it says the other colors need replacing: CYAN, YELLOW, MAGENTA. They are also, new cartridges, and are securely in place.
    Does something need updating from the Brother main office?

  • Brofan Feb 14, 2008

    LED Flag "Cyan near empty"

    . Removed and replaced cartridge.


    flag. Inserted new cartridge. Same flag Other colors O.K. Test print

    O.K. blacked out indicator on rear of cartridge. Same flag "Cyan near


    Another Prozak for me, maybe?

  • ljsavage Feb 14, 2008

    I have just chaned the yellow and it keeps saying no cartrage and I did the black the other day it was fine this is a huge problem is it that the cartriges are being made inconsistantly or something I cannot use my printer can any one help me.

  • megalomaya Feb 17, 2008

    I've been asked to replace cyan and after doing so I get the message "no cartridge" all the time.

    I tried to reinstall several times, to reboot the MFC-210, and even to install and empty cartridge that I was just replacing.

    Please help the machine is almost useless without printing.



  • soleil_celin Feb 20, 2008

    My MFC-210c does not print black even if the cartridge is full and new. I tried cleaning several times but still black does not print. Also cyan cartridge is full and new but ink indicator on screen says its near empty! Help!

  • clueless 55 May 14, 2008

    Same as other posts - very frustrating!

  • Anonymous Sep 29, 2008

    I also have this problem. I normally just turn the power off, then turn it on again. It works!

  • akrj Dec 16, 2008

    I have same problem as you guys.

  • marym618 Jan 26, 2009

    i Have the exact same problem i dont know what to do



11 Answers

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Posted on Feb 18, 2008

  • 3 more comments 
  • metalgum27
    metalgum27 Jan 18, 2013

    tried all this ****; cleaning with acetone, maintenance#75,#76etc... Now I'm ready to take the sledgehammmer to thatstupid piece of ****!

  • metalgum27
    metalgum27 Jan 18, 2013

    also taping the cartridge to fool the printer into thinking it is full. |Nothing works.

  • metalgum27
    metalgum27 Jan 18, 2013

    nevermind! the machine was telling me magenta. replaCE

  • metalgum27
    metalgum27 Jan 18, 2013

    NO CARTRIDGE magenta. I replaced the cyan and it recogtnised as magenta.

  • metalgum27
    metalgum27 Jan 18, 2013

    all is OK. Thanx everyone :)


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This is the solution that i got by emailing brother and it worked for me (even with using cheap replacement ink cartridges it works) the step that helped me the most was step d:

"The message #NO CARTRIDGE# may appear if one or more of the
cartridges are not properly installed or an ink cartridge is
defective,such as air bubbles, or empty. Verify all the cartridges are
installed correctly and they are not empty or defective by following
steps listed below:

NOTE: Cartridges that have already been installed are no longer
vacuum-sealed; it is very important that the cartridge remains upright.
If the cartridge is removed and placed on its# side, air may be
introduced into the ink supply tubes, requiring repeated cleaning
beforeprint quality is restored.

a. Lift the top cover to the open position until it locks securely

b. Then, remove all ink cartridges by pulling the white plastic hook
toward you and pulling the cartridges up and out of the machine.

c. Because all the ink cartridges have been removed, the LCD will
promptyou to install each color cartridge.

d. Important!! Reinstall the ink cartridge(s) in the order of the LCD
is instructing you too. Press down FIRMLY on the top of the cartridge
until it is fully seated. Push the white plastic hook towards the
cartridge to verify it is fully latched over the top edge of the

e. Close the top cover. The LCD will ask you if you have changed the
cartridge to new. Press 1 for yes and 2 for no. Press 1 for yes for
each color. The LCD will alternately show CLEANING and PLEASE WAIT.
When the Brother machine completes the cleaning cycle, the LCD returns
to Standby mode.

If "NO CARTRIDGE" still remains on the LCD after verifying you are
usinga new Genuine Brother ink cartridge and your machine is within
warranty,you can locate a Brother Authorized Service Center (ASC) in
your area orcontact Brother Customer Service by calling 1-877-Brother
(1-877-276-8437) Monday through Friday, excluding holidays.

Posted on Mar 20, 2008

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Go there and read the instructions and do so. IT WORKED!!! Finally something worked!!!!

Posted on Jan 23, 2009

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I have the same problem and finally have come up with a way to get the printer to work again. I had to find out first how to get into the maintenance mode.

Maintenance Mode ie entered by unplug the ac cord, holding the set button down, and replugging the ac cord in.

Once in maintenance mode, press 75 (cover close check, follow the instructions given). Once out of mode 75 ie, Maintenance is showing back on the screen, then enter digit 76 (cleaning mode), and then hit your black start key, which initialize the cleaning option. (you can choose to clean individual colors using the up/down/right/left keys. i used ALL) Apparently this is suppose to uses a lot of ink, but if the printers not working what do you have to lose.

Once out of the cleaning mode, unplug your printer ac cord and replug it in, hopefully the printer initialize to a near empty black, etc messages, which at least lets you print again..


Posted on Jan 25, 2009

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  • dgagnon Jan 25, 2009

    I have found my own solution.

    1) Get into maintenance mode, (unplug the AC cord, hold set button down, replug in the AC cord)

    2) enter digit 75, cover test {follow the instructions, open cover, then close cover etc..)

    3) enter digit 76, cleaning mode {i choose ALL, can probably choose only 1 ink type, use up/down/right/left keys}

    4) unplug the printer again, then plug it back in, and hopefully it comes up with "Near Empty Ink" messages, if so your good to go.

  • Sadie Black Jul 27, 2014

    Where is the "Set" Button? I have no such button!

  • Sadie Black Jul 27, 2014

    Tried the "Menu" button and that worked. However, when I tried to get into cleaning mode, it still says there is no cartridge and it won't clean. Fail. :-(


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Well I tried all of the above (as much as I can understand) sometimes Geeks speak in Geek language - LOL Like I dont know which side to clean with acetone Left or Right looking at installed cartridge - anyway Im going to buy another Cayene because that is the one that is not allowing my bro to recognize the cartridge.........I dont know what else to do except to run over it with my car - as was one suggestion - lol

Posted on Jan 31, 2010

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Did you secure the cart by help of the plastic on the left side. make sure it locks the cart top. If you already have done so: Use another cart or stick some black tape around the nose to cheat the led control. Will post a pic where to do that.

Das wird das Spielchen stoppen ;-)

Posted on Feb 10, 2008

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I ended up changing all cartridges and it solved the problem. bit of a waste of ink though

Posted on Jun 27, 2011

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I had a problem:Ink indicated cyan near empty. I tried everything including cleaning with acetone, but was told not to touch the male air pipe (oxymoron :-) ), which was covered with blue ink. I was told not to touch this. So, I didn't. No tresults.
In desperation, I finally, and g e n t l y inserted a small straightened paper clip, dipped in acetone, into the pipe, cleaning with a Q-tip, and blowing the excess out with compressed air, several times. I actually "felt" the clip bypass a blockage in the pipe! I continued to dip, insert, and blow out the male tube. Then reinserted the inks, in proper order, per instructions, etc.
Lo and behold, IT WORKED! It made my day! This had been driving me nuts for weeks.
Paul at

Posted on Nov 21, 2008

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Somethings that have worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".

2. The cartridge holder in the printer has an "electronic eye" (light sensor) of some type for each cartridge.
Some users have found that putting either permanent marker/sharpie/black PVC tape either on the area of the ink cartridge that goes near the sensor or alternatively putting tape over the sensor itself allows printing to occur.
The problem with this method is that the printer will no longer recognise near-empty cartridges and so will not warn you to replace them and so the print head may be damaged. This is said to work on LC57 icartridges used with the following models: DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, FAX-2480C, MFC-240C, MFC-440CN, MFC-465CN, MFC-665CW, MFC-685CW, MFC-885CW, MFC-3360C, MFC-5460CN, MFC-5860CN.

Posted on Nov 05, 2008

Nothing worked, until I tried the cleaning with acetone - thanks!

Posted on Sep 27, 2008

Easy to solve!
1) turn off and unplug
2) Take out all cartridges, put all away inside a carton box!!! Important.
3) Clean in side with acetone and inject some drop in side the hole on the bottom .that one is for the air replacement. The other male shape is the way ink goes to the injector. Don’t touch this one.
4) Plug and turn on(with out any cartridge)
5) Now you have message, black near empty, yellow, cyan, and magenta near empty.
6) In menu, start cleaning all ink.
7) When finish you have same message, don’t worry.
8) Turn off (with out unplugging)
9) Put cartridge back
10) Turn on
11) Let the machine do its job.
12) In menu, choose –cleaning all cartridge.
13) Information((( It take longer ,because machine should remove air which stuck in pipe when we have cleaned with out having cartridge)
14) Almost finished.

** Remember if ink is dry in air pipe inside the place where cartridge install. You should clean it very well.
** make sure all cartridges are refilled or are new, or hase some inke inside.

Good luck


Posted on Mar 18, 2008

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!!!! Magenta ink error !!!!
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