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Hi from retired Englishman in SW France,
(no promises but it's worth carrying this out anyway!)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motorfilter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play. It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
This is a motor problem the end light flashing 5 times indicates error E50. The motor has either got wet or has just failed i would suggest trying to dry it 1st but i would suspect the motor has gone down to earth usually having to replace it. The part no. DST1246179079 Motor aprox £195 but shop around you may find it cheeper.
Have you took the front cover off and looked for the strainer which is located before the water pump. I have seen many of them plugged tightly, causing the water not to drain. Look inside the owners manual that came with the machine. It also should give you some things to check that would cause the code E20 to keep flashing. Hope this helps.
Check water "forreign object trap". It's under the lid at the bottom of the machine. First drain water by pulling out the hose and pull out the plug. Then unscrew the trap. Have had this E20 error twice. First it was two coins there, next it was a big paperclip. Have worked fine ever since.