Question about Computers & Internet
Just to verify, you are trying to connect from a computer external to your network to a computer on your internal network, right?
The error you mention is thrown if the name in the remote asstiance file cannot be resolved by DNS. Open the remote assistance file you generate in a text editor like notepad and then look for the value next to "RCTICKET=". This is name name & IP of the computer requesting remote assistance. If you're trying to connect from an external computer, make sure of the following:
Posted on Feb 10, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 09, 2017 | NetGear RangeMax Dual Band Wireless-N...
Feb 11, 2010 | Linksys WRT160N Wireless Router
Nov 27, 2009 | Patton Electric Patton NetLink MDSL Rocket...
Mar 30, 2009 | 2wire HomePortal 1000HW DSL Modem and...
Jan 26, 2009 | Linksys Wireless-G Broadband Router
Aug 15, 2008 | 2wire 2700HG-B Router (2700HGB)
Mar 23, 2008 | 2wire HomePortal 1100 Router...
Aug 10, 2007 | 2wire (1000-400108-001) Router
313 people viewed this question
Usually answered in minutes!