Question about Canon PIXMA MX310 All-In-One Printer
My faxes are not printing, they are going straight to memory. I also have this coming up on screen: Recommend new B-CRT, and Recommend new C-CRT. What does this mean? I have not discovered this message anywhere in the manual.
=) SOLUTION!!! To print from memory, simply press the "FAX button on the front panel.
Then, press the "MENU" button. "1. Fax Settings" will appear in the display. Press the
"right" arrow key once so that you get "Memory Reference" to appear on the screen.
Press the "OK" button once. It will display "Print List", but you want to "Print Document",
so press the "right" arrow key until you get to "Print Document" and press "OK."
Once you are there, press "OK" again and the message "Print 1st page only?" It displays a YES and NO, so hit the left or right arrow key to choose. If you want to print the entire document,
choose NO and press "OK" Your document will print out!!! =)
Posted on Sep 17, 2008
Thanks; it worked. Now all I have to do is get rid of the low toner message that's not actually true. Any ideas?
Posted on Aug 23, 2008
I had the same problem with faxes storing to memory. The easiest thing to do is to press:
2. Memory refference
3. Print or Dump memory list.
4. Get the tx/rx (send and receive) number off of that sheet.
5. Go back to the menu and print a document from the menu.
6. It should ask what number document in the memory to print.
7. Put in the tx/rx number from the memory list sheet, and hit ok.
8. I printed everything that was in memory and was still getting the error so after they were done printing I just went back and deleted them from the memory.
Also, your ink cartdriges are labeled "B" and "C" inside the printer when you open the cover. "Recommend new B-CRT" means that you need to change the "B" cartridge. And if you get the "C" message, replace that one as well. The "CRT" stands for cartridge....incase you didn't already guess that. I fought with it for about a half hour trying to figure out what that meant. That should solve your problem.
Posted on Jan 13, 2009
Hi! I called Canon about this problem. Here it goes....
C-CRT means to replace color ink cart. because it is low on ink or is out.
B-CRT means the same thing, but regards to the black ink cart.
Person I spoke to said he was not sure why they did not list this message in the manual.
Have a great day!
Posted on Apr 29, 2008
This is very annoying. My menu is different to the solutions everyone has poste. We have replaced the ink cartridges but it still rund on memory.
Posted on Sep 29, 2008
THE B-CRT MEANS TO CHANGE THE BLACK INK CARTRIDGE. YOUR FAX WILL START PRINTING ALL FAXES IN MEMORY AUTOMATICALLY. I JUST FIX THIS PROBLEM WITH MY CANON MX310.
Posted on Sep 24, 2008
No clue i got the same problem.will contact canon tomorrow
Posted on May 16, 2008
(for the PIXMA MX300)
Pressed menu button, then go to fax settings, then go to memory reference. Then go to memory list, and hit OK...this will give you a list of everything stored in memory. Then to print each document in the memory, go to print document in the memory reference submenu. Then enter the TX/RX No listed on the memory list.
Posted on Apr 10, 2008
On the Canon website, it says this means it wants a new ink cartridge.
B-CRT is the B cartridge, and C-CRT is the C Cartridge. B is the black one, and C is the color one. What's strange is, mine says it wants to change the color one, and we never print in color.
Posted on Feb 22, 2008
We are having the same problem. Can someone please advise on resolution
Posted on Feb 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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