Question about HP PSC 1210 All-In-One InkJet Printer

3 Answers

Hp psc 1210 all-in-one the scanner is not working

My hp psc 1210 all-in-one the scanner of which is not working any more - I double click the button for HP director the unit is not responding, but the printer and photocopier are working perfectly. What is the problem?

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  • 52 more comments 
  • Anonymous Feb 13, 2008

    I have the same problem. I have contact with HP support, but we have not solve the problem up to no

  • Roncivelt Feb 13, 2008

    scanner worked on a ubuntu box.   does not work on a mac book

  • andykat31 Feb 14, 2008

    This is the message I get.



    An error occurred communicating with the scannong device. Please ensure that the scanning device is connected properly and try again.



    It is connected properly as the printer works fine.


  • Rick Phillips Feb 17, 2008

    When I downloaded the software on another computer I am no longer able to scan on my HP 1210.

  • Anonymous Mar 25, 2008

    will not scan

  • Anonymous Mar 25, 2008

    hp psc 1210 all-in-one the scanner is not working problem, and notify you when a new solution is offered

  • Anonymous Mar 29, 2008

    Same as Kilat. Nothing happens when double clicking on HP Director...and the printer works perfectly

  • bnana Apr 04, 2008

    I press the scan buttom and I see the light flash when I try and scan a documenr and then nothing happens

  • opalstewart Jun 18, 2008

    I can make copies, but I dont know how to use the scanner. I hit hit the scan button, but I dont know where to go from there

  • Anonymous Jun 20, 2008

    hp psc1210 all-in-one th scanner in not with my vista

  • peachesdav Jun 21, 2008

    Microsoft "Vista" will not recognize the complete installation CD for my HP PSC 1210 All-In--One InkJet Printer.(printer & copier work fine)

  • LoganLaker Jun 27, 2008

    When I double click on the Scan Document in the HP Director, I get a hp psc 1210 is disconnected. However, the printer works the copier works.



    I have checked the usb cable and even put on a new one, but it still doen't work.

    Elaine

  • Anonymous Jul 03, 2008

    psc 1210 all in one scanner not working

  • Sandra555 Jul 03, 2008

    Yes, I bought the all-in-one mainly for the scanner too, and it stopped working just a very short time after I bought it. It still does not work. It doesn't matter how many times I install it either. It just don't work.

  • jorgeylillia Jul 07, 2008

    My hp psc 1210 all-in-one the scanner of which is not working any more - I double click the button for HP director the unit is not responding, but the printer and photocopier are working perfectly. What is the problem?

  • cher368 Jul 09, 2008

    My 1210 printer and photocopier functions perfectly but the scanner is not working and when I click on my HP Director - the files empty so nothing happens. I really need help asap as we need to use the scanner almost every day. I have tried to load the software again but am told it's already loaded. I have 1 "plug" which is the USB port and am working off a laptop.

  • Anonymous Jul 09, 2008

    not being able to scan anything but everything else is working

    good

  • danfairl Jul 16, 2008

    I press the scanner button and it doesnot scan.

  • trulois Jul 17, 2008

    when trying to scan pictures to my computor, i get this error stating HP CUE scanning flow component problem.

  • Anonymous Jul 25, 2008

    My printer is working but it does not scan at all, I am trying but it is not.

  • Anonymous Jul 30, 2008

    scanner is nor working and i require drivers of this printer

  • juggyd82 Aug 02, 2008

    My hp psc 1210 all-in-one the scanner of which is not working any more - I double click the button for HP director the unit is not responding, but the printer and photocopier are working perfectly. What is the problem?

  • trisuv Aug 04, 2008

    My hp psc 1210 scanner won't work. The printer and copier work fine. My son hooked his laptop up to the scanner and it worked fine. We both run windows xp. What could b wrong?

  • trisuv Aug 04, 2008

    My hp psc 1210 scanner won't work. The printer and copier work OK. My son hooked his laptop up to the scanner and it worked fine. We both run Windows XP. What could be wrong?

  • Anonymous Aug 06, 2008

    printer and copier work but when you click director nothing happens, and it won't open. What should i do to get the scanner to work?

  • williamfur Aug 06, 2008

    hp director won't open and scanner does'nt work any more

  • jhelo Sep 06, 2008

    i tried to re-install the driver but still not working
    please help me



  • Anonymous Sep 08, 2008

    My hp
    psc 1210 all-in-one the scanner of which is not working any more - I
    double click the button for HP director the unit is not responding, but
    the printer and photocopier are working perfectly. What is the problem?

  • teraml Sep 22, 2008

    I have tried updating the drivers but it says I have the most updated information. The scanner is still not working although the printer and copier functions work fine. I even tried to use the Paint program with the scanner but the scanner option is not even available there. Please help!

  • Anonymous Sep 25, 2008

    the scanner wont install and it wont let me register the printer

  • vij7 Oct 22, 2008

    vijay

    i m trying to scan a document but unable to do so,

    cant find NY SOLUTION plz resolve my issue.

    thanks

  • Anonymous Nov 15, 2008

    my scanner won't scan anything. its not working or installing

  • Anonymous Nov 24, 2008

    evrything works but the scanner..keeps saying error

  • pusubhash Nov 29, 2008

    hp psc 1210 all in one scanner not working,printer ad photo coppier ok

  • Anonymous Dec 03, 2008

    my scanner wont come up how can i fix this

  • Anonymous Dec 10, 2008

    HP Director will not load. Printer, copier work fine. I can't install HP psc 1210 as a scanner either... can't find the file.

  • lauravdv Dec 10, 2008

    My scanner on my hp psc 1210 all in one won't scan wat do I do?

  • Anonymous Dec 10, 2008

    PRINTER and COPY works but will not SCAN,

    help!!!!!

  • chrispy_cars Dec 20, 2008

    My HP PSC 1210 scanner only isn't working. Everything else does. If I move it to another computer, it works fine. The HP director isn't icon isn't working either. It won't come up when clicked on.



    I have Windows 98.

  • Anonymous Dec 22, 2008

    scanner not working,printer copier works

  • thedovastons Jan 18, 2009

    I also have this problem my director is working.... but the scanner is not working an error comes up saying "unexpected internal error......" ive tryed reintalling twice but still not working. Please help.

  • byeit14 Jan 30, 2009

    same problem with director, reinstalling the latest driver twice didn't help

  • Inging Jan 31, 2009

    I can't find the scanner for hp psc 1210 all-in-one

  • ku12 Feb 09, 2009

    i have a mac and i can't get my scanner to work. the printing function works fine.

  • yooxri Feb 11, 2009

    I have the same problem

    my scanner was working perfectly, but when i moved my printer to a different apartment, the photocopier adn the printer work fine, but the scanner doesnt work at all

  • Anonymous Feb 11, 2009

    i connected the usb thingy with my laptop and placed the document on the hp psc 1210, and it didn't do nothing

  • nlal Feb 23, 2009

    i have loaded the sw from the instalation cd when i reinstalled the os. the hp director icon is on the desktop but does not load on double clicking. i can scan using photo and imaging icon but it creates image files also of documents and does not provide option to scan multiple pages of a document.



    nita lal

  • Anonymous Mar 08, 2009

    I just moved to a new house. I replugged in the computer and printer. The printer and copier work fine but the scanner doesn't even show up and the hp director software isn't working either.

  • vlrees Mar 10, 2009

    HP PSC 1210 all-in-one printer - moved to a different computer, downloaded software, receive a scanner connection error and cannot get the scanner to work. windows xp.

  • Anonymous Mar 27, 2009

    I have the same problem, everything was working fine until we had some repair done on our pc. now the scanner won't work, printer and copier work fine. I uninstalled and installed it again, but nothing worked

  • lawboo Apr 30, 2009

    My problem too...my PSC 1210 printer works fine, but the computer will not recognize the scanner... WHAT now?

  • sivakumaraa May 11, 2010

    My hp psc 1210 all-in-one the scanner of which is not working any more - I double click the button for HP director the unit is not responding, but the printer and photocopier are working perfectly. What is the problem?

  • alston837 May 11, 2010

    I ma having the same problem with another All in ONe device the 6110. the machine works fine except for the scanner .can someone make suggestions how to get it functioning?

  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi,

    I believe that when You double click on HP director it's not opening? am i correct?Just tell me the OS of your PC and i want to know Your Internet Explorer Version.

    To know the version
    open Internet explorer - >Click on Help menu ->Click on About internet Explorer.There u will find the version.Reply me with all the Information.Dont worry ,the problem will be fixed as i was an HP tech support for All in One printers for 20 months.

    Thank You


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These "Experts" are ****! Thanks to Yahoo Answers I found a VERY simple solution which I had totally overlooked!! Don't uninstall / reinstall printer drivers before checking in your control panel under "Scanners and Cameras"! Make sure that your device is listed and the "Scanner and Camera Wizard" will take it from there. Next time I will go straight to Yahoo instead of this lame excuse for a "tech" site!

Posted on Nov 07, 2009

  • ncpatrick23 Nov 07, 2009

    I totally agree w/ ya "ncpatrick23"! This site s^cks!

  • askaa Sep 06, 2011

    Thank you so much! Couldn't have done it without you!

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I just re-installed the driver and it works.

Posted on Feb 14, 2008

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How do i fix this problem

Posted on Aug 28, 2009

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