Question about SanDisk Sansa m240 MP3 Player

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Sansa m240 MP3 player freezes at Finalizing Update after switching it on and will not do anything else.

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  • Anonymous Feb 10, 2008

    it freezes as soon as it turns on.

  • aizo Feb 11, 2008

    not work

  • Anonymous Aug 01, 2008

    The same thing happened to mine.  I've tried holding down the menu button for 15-20 minutes as suggested but no change.

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  • 460 Answers

This looks like the update is unstable so try to restore back the previous one. Else u can try to format the player and then once again try updating. Please rate me...!!!

Thankyou

Posted on Feb 10, 2008

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1 Answer

I recently put new music on my player and it can't get past the "finalizing update" screen. i can't listen to music, any help


Hi,

the mp3 player has corrupted due to an application or music you transferred into the mp3 player.that's why the screen displays static finalizing update.

To restore the mp3 back to normal, you need to flash the mp3 player it will restore back the memory that was affected.

Take care.

Apr 20, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

It freezes up, it goes to finalizing update, then lighted blue screen, is it dead


Hi,

There was a firmware update from SanDisk that should correct the problem. Go to their site, select your model player and follow the menus for updates. Good luck.

Toney

Nov 30, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Help Me! Sansa m240 say only 'Finalizing Update


need more info but if it is to do with windows update just be patient and wait for it to finish, if it takes way to long reset your computer using the reset button and windows will recover its self and tell you what went wrong and what option you have, ok, not a problem at all.

Jun 22, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa stuck on finalizing update


Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
Thank you
Computerrep

Nov 17, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240 problem


To format the player directly, follow these steps:
1. Press the Home button to return to the Main Menu.
2. Select Settings from the Main Menu.
3. Select System Settings.
4. Scroll down to Format and select it.
5. Select Yes to start formatting.

Aug 21, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

My Sansa m240 does not play music, it freezes.


Try going into your USB Settings on your device and ensure the unit is set to msc

Jan 09, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Help Me! Sansa m240 say only 'Finalizing Update" then turns off


Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.

Dec 23, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

M240 sansa mp3


try removing the battery of the player for around an hour then put the battery back in. If it still freezes on that part maybe your songs are corrupted try reformatting the player.

Aug 25, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa m240: 0 MB after wrong firmware update


If your Sansa does not recognize MSC (Mass Storage Class) mode, then your PC will not be able to communicate properly to it. Sandisk can fix it but you will have to email support@sandisk.com, to ask them how to proceed from here. Give them the following information: 1) Sansa device model 2) Firmware version on your device 3) What computer OS you have 4) Problem you're experiencing (what you've done) ZT3000 Beta tester of "0"s and "1's"

Aug 14, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

May 04, 2007 | SanDisk Sansa m240 MP3 Player

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