Question about Canon MultiPASS F50 All-In-One InkJet Printer

4 Answers

Wrong Cartridge Error Message

I have a Cannon Multipass F50 printer. I have replaced all the cartridges with the Cannon brand ink cartridges. Why does the printer continue to give me an error message that says "wrong cartridge"? How do I fix the problem? The wrong cartridge error continues to flash. I have removed and cleaned the ink cartridges. i have removed and cleaned the carrige which holda the ink cartridges, and still the error shows. What else can be done before I bring the unit to be serviced?

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  • Anonymous Feb 19, 2008

    SAME PROBLEM

  • Anonymous Feb 19, 2008

    wrong cartridge message

  • Anonymous Feb 26, 2008

    same problem!

  • Anonymous Mar 07, 2008

    Found Reset sequence online at www.fixyourownprinter.com/forums/inkjet

    This is what was suggested to me.



    F30/F50 Printer

    1. Enter Service Mode - by pressing "menu then copy then #"

    2. Select TEST MODE

    3. Select (8) PRINTER TEST in TEST MODE

    4. Select 3 (EEPROM CLEAR)

    5. Select 0 (INK COUNT)

    6. Press Stop/Reset key

    7. Press On/Off Key


  • Anansi Jun 04, 2008

    i changed the black cartridge and it said " wrong cartridgre". can't think of what else to do.

  • cv4windows Jun 20, 2008

    our unit continues to display wrong cartridge. we have tried entering the code listed in the previous page.

  • tousane Jul 29, 2008

    My problem is exactly the same.

  • justjoany Aug 17, 2008

    Have same problem tried all above except the Memory copy # Test mode. Once I got to the Test mode stage, I could not go any further than CF-FH. Nothing happens when I press the set button.



    I tried cleaning head and cartridge as suggested and when I put everything back in place and I try and clean the head by going to Printer on the menu option, I get the warning tone.





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The "wrong cartriage" error code may be due to the print head going bad on the MultiPassF30. I had to replace the print head on Sep 02, 2004. The Canon part number is QY6-0034-010 and their phone number is 1-800-385-2155. I paid $56.23 back then.
Just last week I got the "check printer" error code. I took the F30 apart and cleaned the felt ink pad then reset the ink overflow tank setting per:
F30/F50 Printer
1. Enter Service Mode - by pressing "menu then copy then #"
2. Select TEST MODE
3. Select (8) PRINTER TEST in TEST MODE
4. Select 3 (EEPROM CLEAR)
5. Select 0 (INK COUNT)
6. Press Stop/Reset key
7. Press On/Off Key

Posted on Feb 21, 2009

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Thanks for your assistance....worked on it for a couple of hours still no success.....guess it is time to buy a new printer....this one is 6 years old and I quess it doesn't owe us anything......Our previous NEC lasted 10-12 years if not longer.... so in the long run we have faired well.....Don't want to spend the mopney on a cartridge when the sytem is old and may fail in some other way.

I am looking to purchase an HP combination printer to replace this one.........any thoughts.

By the way this is the best site for information on resolving any problems that I have had with my computer and accesories.
Thanks...justjoan

Posted on Aug 17, 2008

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  • 2 Answers

This Sequence is NOT for the "wrong Cartridge" code- it is for the ink overflow tank reset code.

Posted on May 27, 2008

I have same problem.Please let me know if u find an anser

Posted on Feb 23, 2008

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You can see exactly how to perform these steps with pictures at this link

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