Question about Konica Minolta magicolor 2400 Laser Printer

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Minolta Experts out there ?? PLEASE HELP WITH 2400W ...

Hi and thanks,

I have a Minolta 2400W that has printed about 100 pages. I went to have it print something and it printed with streaks, but printed fine. The manual said to remove the drum and clean everything. I removed the drum, cleaned everything, and now when i turn the printer back on, it gives me the ORANGE error signal. When it initially is turned on, it " whirrs " 4 times ( toners turning ? ) and then goes to the ORANGE error...the Minolta troubleshooter says that there is a PAPER JAM at the transfer ( there is no paper jammed ) and that the drum is not inserted. I have installed and removed the drum NUMEROUS times and still get the DRUM and PAPER JAM message. I have also replaced the fuse with the radio shack 270-1046 replacement that is recommended and still get the error signal. If I recall, the drum came out a little hard when I initially removed it, and now slides back in perfectly easy. I am pulling my hair out on this thing !!! I have had it for almost two years and it has worked PERFECTLY until it started streaking a tad.I dont want to spend a bunch of money on repairs as I have to believe it is something very simple and stupid, but I cant figure it out. I emailed Minolta support TWICE, and of cours have heard NOTHING over the last two -three weeks. THANKS for ANY info you can give me . I dont want to replace it and order a m=new drum as I dont beleive its a drum or mechanical problem with the printer as it has worked fine and has only printed about 100 pages.

thanks again !!

Posted by on

  • freekshow Feb 11, 2008

    Nope , not under warranty...I thought about something possibly snapping and turned the copier upside down to see if I could hear something rattling or get something to fall out and got just doesnt make sense ?? It worked fine until pulling out the drum. am I cheaper getting a new printer or having this one looked at ??

  • susie77 Sep 18, 2008

    After I print one copy the error light flashes for hours and I can't use the printer until the light goes out. Any ideas?



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It's likely that your drum/toner delivery system is out of adjustment. That drum should come out nice and easy, so perhaps, during the extraction phase, something snapped? It's possible. Is it still under warranty, by chance? That may be the only way to get it back on it's feet, since opening up this unit, and replacing all the potentially damaged components, could be quite intensive. Got backup?

Posted on Feb 10, 2008

  • Patrick Michaels
    Patrick Michaels Feb 11, 2008

    get a new will run around 150 to another 100 or can get a decent printer for that kind of dough



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