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Packard bell share and save 3500 hdd tone and no response

The drive worked perfectly until today when it was plugged in it makes an annoying sound like a tone from an internal speaker which i have never heard before and will not hold power after this tone is heard....and ideas ?

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  • JenniferHeim Jul 21, 2008

    I had the same problem today. I have 2 years worth of photos on mine and I'm nervous they won't be able to recover it. What are the chances a member of the Geek Squad can fix it or at least recover the photos if I take it in to my local Best Buy?

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I'm guessing that there was a short circut. The drive got too much power, and it wasn't expecting it so it short circuted. In any matter, you must get a new drive, for the one you have now doesn't work, and there is a small percentage chance that it will ever work again. However, if you go to a computer store, they may be able to recover your information on your drive and put it on the new one. Good luck.

Posted on Feb 11, 2008

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