Question about Microsoft LifeCam VX-3000 Web Camera

9 Answers

Microsoft LifeCam vx-3000 used with Skype

I've tried to use this webcam with Skype but the person receiving my call can hear me but cannot see me, we can see ourselves and all other functions seem to be OK.
Can this camera be used with Skype?

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  • 15 more comments 
  • Anonymous Feb 17, 2008

    The video quality is good, I can hear the contact talk but they barely can hear me. I unchecked the option" let skype adjust your microphone". Thanks

  • Anonymous Feb 23, 2008

    I have the same problem. my family can can hear me but not see me on Skype. I have no problem seeing them, but they are using a different camera - not microsoft. It would be good to know how to fix the problem. It will be going back to the store we bought it from if it cannot be solved soon. We have checked the firewall and the settings allowed Skype. Don't know what else to do. Any ideas anyone? Kiwi

  • lazzarides Feb 27, 2008

    Exactly same problem. I can see myself on camera; I can see other party; they can hear me but not see me

  • yuriygo Mar 04, 2008

    About a month ago I installed vx-3000 on the one of my computers with WindowsXP PRO and it works fine with Skype.

    I bought the second vx-3000 for my father's computer (WindowsXP Media Center) and I have the same problem: I can hear him, but I do not see him.

    I just discovered this issue, so I am still troubleshooting.

    May be there are diffenet driver's versions. I am going to compare drivers from the first a and second webcams.





    Yuriy

  • Anonymous Mar 13, 2008

    I have the same problem and the "LifeCam Solution" page does not address Skype users....

  • Anonymous Apr 01, 2008

    same

  • Anonymous Apr 23, 2008

    i can not see the person i am calling on skype. they can not see me . we can her each other

  • bd09 Oct 09, 2008

    My wife and I have just installed LifeCam VX-3000 on our pc's. We can see ourselves on our pc's but not each other when we try to make video calls, even though we can hear each other perfectly. What's the solution?

  • c_rice2 Jan 06, 2009

    I've tried to use this webcam with Skype but the person receiving my call can hear me but cannot see me, we can see ourselves and all other functions seem to be OK.
    Can this camera be used with Skype

  • hb-girl Jan 14, 2009

    I have a VX-5000 with the same problem. I can see and hear my contacts perfectly well. They can hear me but cannot see me. A message comes up saying that Skype hasn't recognised the webcam.



    HB Girl

  • brianhowden Jan 31, 2009

    tyring to use microsoftwebcam vx3000 with skype loaded on pc using Windows xp. we can always see the caller but the caller can only see us spasmodically.all diagnostics indicate no problems with the hardware. on a video call it doesn't work then all of a sudden it clicks in and begins video. the the next time it won;t work again.?????????

  • maria-b94 Jan 31, 2009

    Yes same problem((((


  • Anonymous Mar 21, 2009

    same problem!

  • ikezamora200 Apr 22, 2009

    My problem is exactly the same as stupidstew's.

  • tucky2 Apr 24, 2009

    I have micrsoft vx3000 web cam, I can see and hear them, but when my can on it just black, and they can't hear me

  • judita514 May 04, 2009

    everything is working ok just when i call i camera dont start ,whey can here me but cant see

  • Anonymous May 12, 2009

    Same problem

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9 Answers

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Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Feb 27, 2010

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I bought Microsoft LifeCam VX-3000.
I have Windows XP SP2.
Camera was installed according to instrutions and working well, but it DOESN'T works with Skype ??!
I enter Skype Options -> Video Settings -> And got BLACK window ?! Button "Webcam setting" is working properly, but nothing else. The same problem is with MS Windows Messenger 8.1 ?!

But very old and primitive webcam ICatch(VI) PC Camera working perfectly with both Skype and Messenger ???
Is there any solution ?
My mail is yosefkal@gmail.com

Posted on Aug 08, 2009

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Skype and Microsoft webcam software do not run well together
SOLUTION:
Close the microsoft webcam image before you make a call
When you hit the video call button let Skype take control

Posted on Aug 08, 2010

  • mequel Oct 01, 2010

    It actually works if you just shutdown the Lifecam video screen even while during a call.
    Thanks mickydee.

  • micky dee Oct 11, 2010

    Visit the Microsoft hardware support pagehttp://www.microsoft.com/hardware/downlo...

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What do we do when person on skype can not see me?

Posted on Mar 22, 2009

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Posted on Feb 12, 2008

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1st You download Webcam Driver.
Microsoft LifeCam vx-3000 used with Skype
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Jun 21, 2013

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I can see and hear perfectly well, but I cannot speak, the lines are white instead of green and I have tried everything, what do you suggest?

Posted on Oct 11, 2008

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Have you made sure that you started the video call?

You need to do it manually.
Right click and select "Start Video (Chat)"

Posted on Dec 24, 2008

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