Question about Sanyo Xacti HD1 Memory Card Camcorder

2 Answers

Display doesn't work

I have a 5.1 MEGA HD1 Xacti which was purchased almost 2 years ago. The display is black is black except for the camera settings and I could not take a photo or capture any video. What could be wrong and how long will it take to fix? I need the camera for a school project due in 2 months and don't have time to wait for a mail-in repair.

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  • SmokingChimp Feb 10, 2008

    No luck but thanks!

  • SmokingChimp Feb 10, 2008

    How does one go about replacing the sensor, and is this a common issue?

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2 Answers

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  • Master
  • 1,944 Answers

Hi,

I suspect the sensor of your unit has malfuntioned and needs to be repaired or replaced. Sorry for the bad news.

Posted on Feb 10, 2008

  • Damen Wong
    Damen Wong Feb 11, 2008

    This usually occurs with mishandled or old devices. Having the sensor fixed or replaced is pretty hard to do it on youw own since it would be near impossible to find the part and it is a complicated process ro open the unit up to access it. My best advice to you, is to get it repaired at a service center.

  • Damen Wong
    Damen Wong Feb 11, 2008

    Thank you for using FixYa!

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  • Master
  • 3,422 Answers

Hi,

I too had the same problem.I tried tapping around the lens area with a hard object (tip of a screwdriver) and it worked! It may be well worth you tapping the case in this way (without pulling the camcorder to bits) on the top, about an inch back from the front of the lens a couple of times.

I think this is the only home remedy you cab try,if this doesn't work you have to get it repaired..

if you have any other problem please do ask me..

Goodluck..

Posted on Feb 10, 2008

  • Priya darshan Feb 10, 2008

    I suggest you not to replace the sensors by urself just take it to the shop and get it done its not a common problem..

  • Priya darshan Feb 10, 2008

    Here is the main support no. (800) 421-5013
    You can ask them before getting it repaired..

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Posted on Jan 02, 2017

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Black screen problem


A lot of people that bought the first generation HD1 have had a problem whereby the LCD screen goes black, but the date, image size, old pictures etc. still shows up on the screen, so it's not the screen itself malfunctioning.

This especially a problem if Sanyo refuses to honor your warranty because, like me, you bough the HD1 early on eBay and thus they claim you're not the first owner, and therefore they don't have to honor the warranty.

I had this problem too. It's caused by grease on the iris curing (setting) and jamming it locked. The motor that opens the iris when you turn the camera on isn't powerful enough to overcome it, hence the black screen.

There's a tutorial online somewhere about how to fix it yourself. But if you're like me and not that good at that sort of thing take it to a local camera repair shop and get them to fix it. Tell them what the problem is and that you need them to clean the iris blades. Emphasize you don't want them to grease them afterwards, just leave them dry and clean. The guy i took it to was very unsure when i told him all this but told me I was 100% right when i picked my camera up, and that cleaning the iris blades had fixed it.

It's been 4 months since I had it fixed/cleaned, and it's being working great every since.

PS. There's a strong suggestion Sanyo knew about this when they shipped it but shipped it anyway. It's not been proven one way or the other, but I personally will never buy a Sanyo product again.

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Does the red light on the back of your camera flash while the screen is dark? Mine does.

It is beginning to bug me a lot. It may be because I got my camera wet in the past (and hence I have broken my camera), but I doubt that would result in a partial failure.

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It could be because the card I have been using recently is not fast enough. The HD2 accepts both SD and SDHC cards. My SDHC card (which is newer) seems to result in fewer problems, either because the SDHC format is more suited to the Xacti HD2 or becaues the SDHC card I have is faster that then SD card I have. I suspect problems with the speed of the card. I am using cheap SD cards.

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It may help

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