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I would have thought you could just select a different source from the remote. Can't you do that? Usually press the source button a few times to go through the different options on the screen.Need to select the analogue tv through the antenna or else digital tv through the set top box I guess so you would need to select the right source where the box is connected.. Did you do the initial set up and let it auto tune all the analogue channels when you first plugged it in. I found this in the online manual but the preset button is one of the 3 menu items you can't select so you may not be able to follow this instruction any way.---------------------------------------------------5.Air/Cable selection You can select the signal receiving method according to the following steps:1) Press the MENU button to enter the main menu.2) Press the button to select the itemPRESET, and press the button to enterPRESET menu.3) Press the button to select the item tv source.4) Press the button to change the item among air, catv s, catv h and cath i.6.Channel search------------------------------------------------have you checked if the parental lock is on or if some of the channels are locked out from the initial channel set up screen? Saw someone else make a comment that they got the tv new and it had a vchip blocked when they first got it out of the box and lots of channels were locked off and took him 2 hours to figure out how to unlock it from the menu. Didn't say how he did it unfortunately. This is the manual if you don;t have one already any ways.
most likely the problem is due to a "lock up" you need to reset the system, unplug the set, and look in the back panel (I am assuming it is a digital (flat screen tv?) for a small (usuall) red nipple, again making sure the power is unplugged, depress the nipple with a bll point pen for about 5 seconds, wait a few minuets, and plug the set back in, you will most likely need to go to your menu for set up again, but you will be starting with a clean slate (so to sleak) and the tuner should then correctly pass the signal though
I have solved the problem by selecting Manual Tune in the Menu. This means selecting each channel one at a time beginning at 21. The indicator shows the Signal Strength and Quality for each channel. If both show a green bar (strong on both counts) give it time to identify the new programs on each channel and add them. It will show how many found and added if you wait a few minutes. When each channel is done, move on to the next one. The last channel is 65 I believe but there is not much up the top end.
When I had finished going through this routine I found it had indeed added all channels I needed including BBC1 and BBC2
Hi Sandra , it could be poor signal ,worth trying another box on your aerial , also the aerial lead could cause this even the one from the wall plate to the Freeview box ,if your analogue picture is snowy then I would suspect the aerial have you looked for a signal strength meter in the menu , might show how good the signal is
hope this helps