Question about Canon Pixma MP500 All-In-One InkJet Printer

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Will not print, I just replace the large black ink tank

My printer told me to replace the large black ink tank. After I did that, paper runs thru and is blank.  I ran the clean nozzle checks, deep cleaning and only get a 8 light colored, very faint markings and no color, no checked print.  I ran the deep cleaning and same.

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I had the same problem after a long period of sitting idle , the ink clogs in the cartridge tray and no amount of cleaning clears it, you just use ink. I know it says don;t dissanble the print head but I have done it twice now and if you're careful its fine, remove the two screws that hold the printhead to the underside of the cartridge holder and gently lift the head out starting from the opposite side to where the copper coloured sheet goes around the corner from side to bottom it hinges on this sheet and it held in position by the screws and the two extremeties of the white printhead block.using tweezers remove the rubber seal which usually stick to the printhead - carefully, clean the printhead I used Maplins electronic foam cleaner spray and left the whole head tied in a plastic bag overnight, or several hours it cleans fast with the spray.
take the head out and just let the solvent evaporate, or wash it under the tap the trick is to refit the rubber to the holes in the cartridge holder first and then put the printhead back in position and lock it in place with the screws. should be fine.do a head alignment print all the colours should be sorted.

Posted on Feb 23, 2008

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Shows code U165


This section explains the way to confirm the ink status and the procedure to replace ink tanks. When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See "An Error Message Is Displayed on the LCD".
When printing from your computer, error messages appear on your computer screen as well.

NOTE

Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder.
The machine will not print if an ink tank is installed in the incorrect position.
With the LCD of this MachineMake sure that the machine is turned on, then press the COPY, FAX, SCAN, or MEMORY CARD button. The current ink level will be displayed on the LCD for a few seconds.

g0011480_tcm14-605381.png(A) Confirm whether any symbols are displayed here.

g0011482_tcm14-605375.pngColor or black ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.g0011483_tcm14-605376.pngColor or black ink may have run out. See"An Error Message Is Displayed on the LCD".
REFERENCE

The ink status information is also displayed on the screen that appears during printing.
An error message may be displayed on the LCD during printing.

g0011494_tcm14-605377.pngMachine detected ink out condition. See "An Error Message Is Displayed on the LCD" and take appropriate action.
(B) Empty ink tank.With the Ink LampsYou can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash.
  • Ink lamp is on

The ink tank is correctly set and there is enough ink remaining to print.
  • Ink lamp is flashing

Flashing slowly (at around 3-second intervals)

g0011495_tcm14-605382.png
Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.
Flashing quickly (at around 1-second intervals)

g0011496_tcm14-605383.png
The ink tank is inserted in the wrong position or it is empty. Ensure that the ink tank is in the correct position as directed by the label on the Print Head Holder. If the position is correct and its lamp flashes, it is empty. Replace it with a new one.
  • Ink lamp is off

The ink tank is not set properly or the function for detecting the remaining ink level is disabled.

If the ink tank is not set properly, press the g0009324_tcm14-605384.png mark on the ink tank until the tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank.
If the function for detecting the remaining ink level is disabled, replace the ink tank with anew one. See "Replacing Ink Tanks".
If the lamps are still off after reinserting the ink tanks, there has been an error and the
machine cannot print. Check the error message displayed on the LCD. See "An Error
Message Is Displayed on the LCD".
Getting the Clear Ink Status InformationClear ink is used only when printing on plain paper.
When Plain paper (Cassette) is selected for Media type and printing begins when clear ink (PGI-9Clear) is low, a message will be displayed in the LCD.

g0011497_tcm14-605385.png(A) Confirm whether a symbol is displayed here.

g0011502_tcm14-605378.pngThe clear ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.g0011503_tcm14-605379.pngThe clear ink tank is empty. See ""The clear ink tank is empty. Replacing the ink tank is recommended." U045" and take appropriate action.
NOTE

  • The ink status information is also displayed on the screen that appears during printing.
  • Clear ink is used only when printing on plain paper. Therefore, it is possible to print on photo paper, or any type of paper other than plain paper, loaded in the Rear Tray, even if clear ink has run out.

The following error message will be displayed on the LCD when the clear ink has run out during printing on plain paper.

g0011506_tcm14-605380.pngRefer to "Replacing Ink Tanks"If you continue printing under the clear ink out condition, see ""The clear Ink has run out. Replace the ink tank." U165/U166" and take appropriate action.When the clear ink hasrun out, printing on plain paper from the Cassette is not possible. The fax, which is received under the clear ink out condition, will be stored in memory.
NOTE

It is possible to print on photo paper, or any media type other than plain paper, loaded in the Rear Tray, even if clear ink has run out.

Oct 01, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

The large black ink tank is empty but the small black ink tank is full, why won't the printer print from the small ink tank?


The small black ink is only used for printing photos and must be used in addition to the large one. If the large one is empty, it will not work.

Jun 28, 2011 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...


Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---

Jul 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Why does the printer use one black cartridge and not the other? Is there some way of instructing it to use the left hand one too?


the pixma printers use the large black tank in most modes like text and standard (default) or fast photo printing .. thats most economical when you are using just plain paper .... it will switch to the small black tank only if you select "High" quality mode .. that black matches the nature of the color inks much better and results in really good color pictures if you are using Gloss or Matt high quality photo paper .. you can select the quality level by the following ... when you start to print, a window comes up where you can select which printer you want ... at the right of this window is "preferences" .. click that .. now select the type of paper and "High" quality mode .... now the printer will slow down but will provide really nice results and it will use the small tank black ink instead of the large tank ....the small tank is only used for "high" quality photo prints which is only needed for high quality photo paper .. if you havent tried that yet you might want to get some glossy photo paper (either Canons or Costco has great stuff if you want a lot, like 150 sheets) but most glossy paper will work except colors might need tweeking for some ... print a nice photo in the high quality mode and you should be really impressed .. and you will be using your small black ink tank .. you might want to make the first few pictures small (2x3 inch) untill you are sure everything is the way you want it .. i usually print in the top left corner first .. then reinsert the same paper and try again right next to that .. i do that until i get the colors perfect .. then i print big .. 5x7 or even 8x10 on a new sheet... the high quality mode can be selected for just plain paper and it will use the special black ink but it doesnt result in a better picture .. so no point in doing that unless you want to experiment .. if you never print high quality photos then you will never use the small tank black ink .. it will still be used up eventually because of normal head cleaning the machine does automatically .. ...
grey scaling does not select the special ink unless you select "High" for the quality setting .. then yes you can print using that small tank black ..again it will buy you a lot if you are using High quality photo paper ... almost nothing for plain paper but at least it will allow you to use that ink .. ..

Dec 13, 2009 | Canon PIXMA iP4600 Color InkJet Photo...

2 Answers

Canon S900 - No black ink (none!)


Clean the contacts on the back of the print head.

Aug 22, 2009 | Canon S900 InkJet Printer

1 Answer

Large black ink tank is not being used by the printer.


The little cartridges are pigment for photo printing. The Large black cart is ink for plain paper (usually text) printing. If you select a photo paper in the print setup menu, you will use very little of the ink.
To check the function of the large cart print out a test sheet from the printer maintenance menu. You may need to run a head cleaning to get all the nozzles to work.

May 11, 2009 | Canon i860 InkJet Photo Printer

1 Answer

Faulty Ink Cartridge?


You can try this, but maybe a new print head is needed.
OK, Canon will hate me for posting this.

1. Remove ink cartridges
2. Remove print head
3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head, be careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

Jun 28, 2008 | Canon i475 InkJet Printer

1 Answer

Ink cartridge problems


exchanged the black cartridge (57): the printer told me there was a problem with it, that I should remove it and re-insert it. I did, the ink button still blicks. After several efforts the printer started to work again, printed one document and then told me there was a problem with the colour cartridge. I removed it, re-inserted it several times. Finally a test page was printed - everything was okay.

Then the printer refused to print anything - the yellow LED lamp blicks continuously. Have turned the printer on and off, have also shut down the computer and re-started.

The only thing that will work now is the black cartridge, if I remove the colour one.

May 08, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Canon MP830 - extreme ink useage


According to a service manual for a similar Canon printer, the grayscale printing should only use the Pigment Black ink PGI-5BK.

On fast it is 300x300dpi with 1 pass, standard is 600x600dpi with 1 pass and high is 600x600 with 4 passes.

On plain paper in colour it is meant to still only use the C/M/Y and again the big pigment black ink PGI-5BK, it only uses the smaller black ink once you set it to use a photo type paper in the printing settings.

Jan 18, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

PIXMA IP1500 - CANON PRINTER


Confirm that the ink tanks are installed properly When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head.
  1. Check that the printer is powered on and open the front cover.

  2. Wait until the print head moves to the center.

  3. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg


    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg


    Ink tanks installed incorrectly

  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  5. Close the front cover.

Jan 09, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

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