Question about Microsoft Xbox 360 Console

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Xbox 360 The unit will not turn on. We have tried other power cords to eliinate that. Is it possible(and cheaper) to just buy a replacement part or do we have to buy a new unit?

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Hi there

i would suggest that you bring your unit to a electronics store. just tell them that you suspect that your capacitor is busted and you may somehow need a replacement.

since you said that the powercords alright...i would think that its the capacitor thats busted.

thanks again and hope this solves your problem.

Posted on Feb 10, 2008

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3 Answers

Do u need a wireless adaptor to set up xbox live??


No, a Xbox 360 Wireless Adapter is not required to access, and set up Xbox Live, but you will need an internet connection. If you are close enough to a modem or router, you can buy an Ethernet cord, and plug it in to both the modem/router, and firmly into your Xbox 360 console. You will either need the Xbox 360 Wireless Adapter, or the Ethernet cord. Ethernet cords are very cheaper, much cheaper than a Wireless Adapter, but the Wireless Adapters are much or easier to reason with. So choose wisely with money.

Jul 06, 2011 | Microsoft Xbox 360 Console

2 Answers

The light is flashing orange on adapter and no power to system when turned on


It is possible that there is some foreign particles inside one of the connectors. Since the power supply does come apart and also disconnects from the unit, you can try to clean it to see if it will sort out your problem. Here's what to try:

1. Disconnect the AC adapter from the wall and the console. Let it rest for a few hours so that you do not electrocute yourself.

2. Disconnect the wall power cord from the AC adapter brick. Check the connections on both ends to see if it needs to be cleaned.

3. Clean any ends of the adapter with alcohol solution (isopropyl, or "rubbing" alcohol). Make sure the connection to the console is clean as well. Allow to dry.

4. Reconnect all necessary parts and try your console again.

If that does not work, there could be another problem with power flow to the AC adapter or a problem with the adapter itself.

Feb 28, 2011 | Microsoft Xbox 360 Console

2 Answers

The ac adapter red light stays on and the counsole will not work


This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

• There is too much current.
• The voltage is too high.
• The temperature of the power supply is too high.

When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

Step 1: Make sure that the power supply is cool

The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

1. Make sure that your Xbox 360 console is turned off.
2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

Step 2: Make sure that the power supply is plugged in correctly

Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

If the power supply is still not working as expected, use the steps in the next section.

Step 3: Plug the power supply into a different wall outlet

To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

If this does not resolve the problem, use the steps in the next section.

Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

If this does not resolve the problem, use the steps in the next section.

Step 5: Obtain a replacement Xbox 360 Power Supply

If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

2 Answers

Red light on power box for 360


i have to personally dissagree with 'wildbear' :-)
well not actually dissagree but i think the problem will be at lot less technical than all the writing he has done.
a simpler check.......does the 360 'switch on' ??
i assume with a red light on the power brick it dosnt ??
the problem is more likely a faulty pin (terminal) inside one of the USB slots you have been using for either a controller charger or wired controller (or a usb memory stick to play music thru ur xbox??)......plugging chargers/wired controllers in & out of either the 2 front slots (behind the flap) or the 1 at the back can sumtimes bend one of the terminals causing it to touch the outer casing of the usb slot ?? if it does this it shorts the board of the 360 which in turn stops u powering up the 360 all together :-(
one of the signs of this is a 'RED' light on the power brick & the 360 not powering up at all !! but sumtimes the power brick light will stay orange or even green.....even with this fault ! it dosnt always turn red !
One way to rectify it is (un-plug the powere brick from the mains first) & unplug ALL USB CONNECTIONS TO THE 360 !! (controller chargers ect) & try powering up the 360 !! (after plugging it back in)
if this fails ur gonna need a torch & a little screw driver (or tweezers) un-plug everything from the 360 & look inside ALL usb slots you have used ! check to see if any of the prongs have bent accidently whilst plugging in & out chargers ect ..... if they have straighten them so they are not touching any of the sides of the usb slot....
after doing this ...plug back in and 'hopefully' Whoooop Whooooop :-)

hope this helps ??
failing this it maybe as wildbear suggests & its a problem with the power brick altho i very much doubt it ?? they normally way out live an xbox !
remember thumbs up if this helps :-)

Jan 01, 2010 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 won't turn on


I had this problem. Make sure the pins in the USB ports (2 on the front and 1 on the back of the console) aren't bent and there's nothing obstructing them. I unbent some of the metal inside these ports, and voila! I have a working xbox.

Oct 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 won't turn on


you must have disconnected the power connection from the motherboard

Jul 05, 2009 | Microsoft Xbox 360 Console

1 Answer

The power brick turns red when i turn on the console


buy a new power brick or try replacint the cord between the wall and the brick

May 25, 2009 | Microsoft Xbox 360 Console

2 Answers

Power brick colour


Alright, lets fix this!
 Xbox 360 power supply light is orange or yellow.
Usually when the Xbox 360 power supply light is orange it's on standby so there is no problem with your Xbox 360 console but the power supply can't supply it with power !

First you have to try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for a minute then reconnect it all back , also try it on another wall outlet without any extension cords at all.
If it's still doing the same it will be definitely a fault with the Xbox 360 power supply.
So, in this case please contact Xbox 360 customer support to fulfill the Xbox 360 power supply.

Xbox 360 power supply light is red.
There is something wrong with the Xbox 360 power supply connection so try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for minute then reconnect it all back , also try it on another wall outlet without any extension cord at all.

If it's still red that would be for sure a fault with the Xbox 360 power supply .
So, then contact Xbox 360 customer support to fulfill your Xbox 360 power supply .



You can also find replacement power cords many places online. See if you can get your hands on another cord and try that to see if its the current power cord.
Hope this helps you out! Please don't forget to rate :)

Apr 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360


Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one

Sep 06, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont turn on


It may be a problem with the cord. I recommend you get a replacement cord. If it still does not work after that, you'll have to get the system looked at. Bring it back to the retailer. Don't forget your warranty. If the warranty did expire, then you'll have to buy a new one.

Jun 08, 2008 | Microsoft Xbox 360 Console

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