Question about Creative Labs ZEN Vision:M Digital Media Player

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Why is my Zen scrolling through options without me touching the Touchpad?

My Creative Zen Vision M is moving on its own without me even touching the touch pad. It's selecting options on its own. What should I do?

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Touch pad won't scroll

Posted on Apr 27, 2008

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Call a priest!
take it apart and clean it and make sure everything is alogned or send in for service

Posted on Feb 12, 2008

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Go to the Creative support site and upgrade the old MP3 player. The new Player will sync with mediaplayer and you can install music.

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http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
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Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.

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