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New Dell desktop computer - installed Norton Security 2007 - sreensaver and energy modes don't work

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  • cobyp Feb 10, 2008

    My computer is online all the time. If I turn Norton off when I want my screen saver to activate... doesn't sound like my computer will be protected during that time. Sounds like the best alternative will be to uninstall Norton and use a different Virus Protection... do you concur?

  • cobyp Feb 10, 2008

    Thanks for your feedback. This is a new computer (I've had many) and this is the first and only time I"ve had this problem. I'll try your advice, reset my time for 10 min (was at 1 min) and see if that makes a difference. As I googled this problem it often points back to Norton - we'll see.

  • cobyp Feb 11, 2008

    Microsoft HID Non-User Input Data Filter



    Pasted from <http://support.microsoft.com/kb/913405>



    This solution worked for me.... thought I'd share.

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It is doubtfully Norton's fault. Anyways, right click somewhere on the desktop, and click Properties(XP) or Personalize(Vista). On the tabs(XP) or the buttons(Vista), click "Screen Saver". Make sure your screen saver is set and your time to start your screen saver is around 10 minutes. Then, click the "Power" button, and change your energy settings there.

Posted on Feb 10, 2008

  • Nolan Blew
    Nolan Blew Feb 10, 2008

    You know, sometimes it's the most simple solutions that fix complex problems. You should also scroll through different screen savers, because each screen saver has a different trigger that will turn it off. Another thing you should do, is press "Preview". If the preview works, then it's not a problem with Norton's background programs because the they would trigger the preview Screen Saver to turn off.

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Since Norton and many other virus protection programs run in the background of the computer, when you try to go into standby mode, or screen saver mode, the program is recognized as an action by the user, hence triggering the computer to return to normal use. So all you have to do is turn off Norton before you go into standby mode, and this should fix the problem.

Posted on Feb 10, 2008

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LOL, you are going from one terrible product to another one. Norton and McAfee are core hogs, use a lot of resources and will slow your system to a crawl, especially if you let it expire. Why would you want something on your system that is so difficult to uninstall? Give em the boot. Try one of the FREE Antivirus programs such as AVG, AVAST or Microsoft Security Essentials.

Dell did not create this monster, your third party software is the culprit and they just don't deal with it if it's not their product.

Anyway if you tried the normal uninstall by clicking Start/Programs and opening the McAfee Folder and clicking uninstall and you're getting the BSOD, maybe try uninstalling it in Safe Mode With Networking.

Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode With Networking option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.You can also go into the Control Panel and Uninstall the Program. Click Start/Control Panel look for Program and Features or Programs or Uninstall.
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Norton internet security has 365 days Validity from the date of first activation. as long as you have the product key you will be able to install the Norton program on your machine. if you have any other security software in the computer you will have to uninstall them first else the computer will get slowed.

1. download the software from the following link www.norton.com/NIS10 and save the file on your desktop
2. Download the Norton removal tool and run it so that you can remove all Norton program which are installed earlier on your computer use the link:- www.norton.com/nrt
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hello ,

i've made these constructions for you :

firstoff try to install any previous norton version ,after the installation go to dir C:\Program Files\Norton 360
then copy the file named CLTVault.dll and past it on your desktop (we're gonna need it later) .
after , try to download
Norton 360 v2.0 from here , then cut the net off and install the last version , the old version will be deleted automatically , when you see the activation part in the installation , exit the installation , and restart your computer to bootup in a safe mode , then copy the file CLTVault.dll that we have pasted on our desktop i, try to past it in C:\Program Files\Norton 360 , then agree on the replacement ,then open ur computer in normale mode and continue the activation then it will works fine .





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you can go to this link

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716240739?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Download this file and save it on desktop.

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Check to see if the computer meets the minimum system requirements
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for more information check here
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and
further information
http://forums.2cpu.com/archive/index.php/t-87910.html

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Contact Norton (can be by website). They will ask for your info at the time your bought the original software.

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