Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

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Electrolux Oxygen Ultra

I purchased this vacuum from Lowes last July, it is now Feb '08 and I have had the power head spring clip break for a second time!
This design seems to be poor as our vacuum is used once every two weeks!
I will be calling for warranty service again (replcement head).
Does anyone know if Electrolux is coming up with a fix?...this has to be hurting their reputation as well as costing a ton of money?

Any tricks etc.

Thanks
Joe

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  • 3 more comments 
  • Anonymous Mar 02, 2008

    The clip that secures the hose to the roller brush broke. It was falling off all the tome and broke. Can't seem to get a replacement

  • SurfaceMan Mar 05, 2008

    I have had the Electrolux Oxygen vacuum cleaner for less than a year. Already I have had it in the shop twice (warranty repair) for broken power clip connections to the power head. The warranty expires this month. I guess I'm screwed. I called the company, and they (lied) and denied knowing of an ongoing problem, as confirmed by others on this website. Class action lawsuit time?

  • Arshla Apr 16, 2008

    Same problem...but unable to repair due to location. Bought it at a local Lowes but only warrantee dealer is 65miles away,

  • guen121421 Jun 17, 2008

    After replacing the power head and hose, the clip holding the wand to the bottom unit has broken. I've only had the vacuum 4 months!! The first part cost $77. I'm afraid the part to replace this newly broken part may add up to half of what I paid for the refurbished model in the first place! What a waste of money! It did work excellent as far as picking up pet hair on my carpets.

  • tamkes2 Dec 11, 2008

    yes I also have exactly the same thing happen for second time..Bought it less than 6 mos. ago ...love the vacuum but very poor design on powerhead...need to find and order those plastic grey clips or this vacuum is useless to me.. what can i do   I have ordered those clips beefore and am having hard time locating them again.. even had a new powerhead sent to me and same thing happened again                   tami in laporte, in       help

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  • 75 Answers

The problem is that Electrolux sold a portion of the company to Eureeka, so the Electrolux you are familiar with is under the name Aerus-Electrolux. Aerus vacuums are still produced with the same high quality as always, and still are made in the USA!!!

Posted on Feb 26, 2008

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