Question about Lexmark X5470 All-In-One InkJet Printer

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Scanner problem Scanner says it is going to 'Download application list' then it displays 'Cannot download application list'. I am unable to scan anything. The scanner has always worked, now I don't know why this has happened.

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  • Anonymous Feb 26, 2008

    scanner says downloading applications then says cannot retrievie. I have removed the printer from my computer and then put back on but it still doesn't work.

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  • 3,587 Answers

No worries, check for up to date printer drivers here

Posted on Feb 28, 2008

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I am trying to get my dell v305w printer to scan and it keeps telling me downloading application list and then it says after 2 mins unable to download apps


The printer is trying to connect to your pc to download a list of programs to send the scanned document and/or picture to when you use your scanner.

The printer will only scan to certain software and there are separate choices for handling pictures and text documents.

When it tries to communicate with your pc to find software that it can scan to, its not finding any installed that will work with your printer. Its telling you that it is unable to get the list of applications after attempting to connect with your pc.

So, what does that mean?

It means that either "bi directional support" is not enabled in your printing preference so your printer is limited to sending info one way oly (to the computer). If this is the case you can go to your control panel and then choose printers and check the preferences listed there.

OR

You don't have applications installed in your pc that your printer can send scanned documents to.

If this is the case then you need to install software that your printer will work with and then set the options on your printer to pick the default you want to use with both pictures and text documents.

Printers usually accept microsoft word, word pad, microsoft works and any other word processing software to scan text documents to.

Printers usually accept just about any picture editing software installed on your pc to send scanned pictures to.

You can avoid all of the above by checking to make sure that your printers software is 100% installed including the scanning features. Go to the Dell website and update the drivers on your printer to make sure you have the full version that is most current.

The printer will always use its own program to scan both documents and text to regardless of the other software applications you might have installed on your pc.

Sep 27, 2010 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

I put a document under the lid and press the 'check' button and after 30 seconds of waiting , i get the response 'cannot find application'.


I've had the same problem with my Lexmark. You have to load the CD that came with the printer to get the Lexmark Imaging Studio. Then, when you request the scan from the scanner, it downloads the "Application List", which it requires to scan (just the way it was engineered). Sometimes the Application List will download the first time, but I've had to turn the printer off and on and try it 3 times before it downloaded properly. It's kind of a flakey system, compared to some, but works good once you get it going. Once you scan, the program will come up to show it, and from that point on you will be able to subsequently scan from the program screen.

Mar 16, 2010 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

I've installed the software for my x3550 printer, and when I try to scan a picture via wireless, I select my laptop and it shows on the display: "Downloading Applications List". After that it displays:...


Hi. This printer is wireless for the print function but not for the scan function, go figure. In order to scan you must hook up the printer to your puter via a USB wire.

Aug 11, 2009 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

I am unable to scan. While in the Scan Mode, the message says "Downloading scan application list from your computer, please wait" The next message says "cannot retrieve scan application list from my...


the reason why the printer is giving you that error msg is because the all in one center is not communicating properly with the programs on your computer to your printer.

try to scan directly to your computer using the all in one center instead.

Jul 23, 2009 | Dell 966 All-In-One InkJet Printer

22 Answers

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!


Microsoft Paint ----> 'File' -----> 'From scanner or camera' (while the Lexmark is in scan mode). Just tried it and it really works.

Apr 24, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Scanner


this happened to me yesterday after recieving whatever lexmark update my computer downloaded. I restarted everything, computer and turned on/off fax and unplugged for a bit.

It seems to be working OK now.

I know that's lame dell-style, advice, but the restart worked for me.

Feb 12, 2008 | Lexmark X5470 All-In-One InkJet Printer

4 Answers

Lexmark X5470 scanner problem


i had the same problem but if you open the Lexmark All-In-One center (can be found in start --> all programs --> lexmark 5400 series --> all-in-one center) and select scan (it will work)

if you dont have the program installed find your installation disk and when u re-install it, it should come up again

SH33P

Feb 10, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Scanner problem


try to reinstall the print management software, first.

got backup?

Feb 10, 2008 | Printers & Copiers

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