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Adobe elements 6

I am trying to install Adobe Elements 6
Steps:
Insert disc into the drive.
No Auto start takes place.
Go to folder dbl Click on the setup Icon
Install wizard starts the installation

First pass to install the objecst into the directory complete
(All objects now in ProgramFiles folder)

Second pass, the actual installation
Progress bar displays install upto 30% (+/-)
The system then hangs for about 5 min
Then an Error Message box displays
ERROR: 1305 - can't complete the installation
cancel the installation.
Note:
This is a genuine product purchase through Amazon.
There is also not a space issue as this is a new PC

Have you any idea what the problem is ?
Thanks for your help.

Regards
Andrew

Posted by on

  • andyphoto Feb 10, 2008

    I have tried that it it still has the same problem.
    I have the full error message text below.

    Error: 1305.Error reading from file C:\Programfiles\Adobe\PhotoshopElementsEditor.exe. Verify that the file exists and that you can access it.

  • andyphoto Feb 21, 2008

    Contacted the software seller, they had the same problems from all other users. Got a full refund. I had tried this on two machines. That means Adobes software had the problem.

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1 Answer

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  • Master
  • 3,614 Answers

Hi Andy,

As i have seen try to uninstall the software to the control panel >> add remove / programs.

When your done, remove the directory of the ADOBE EL into the program files, and when your done removing and deleting the files, try again re installing the software.

Hope it helps.

Enjoy

Pls. Rate & hope to hear more from you soon.

tnx
-micro

Posted on Feb 10, 2008

  • micromaster
    micromaster Feb 11, 2008

    In Addition on my recent post, here's the other sulotion specifying the problem.



    Disk-reading problems can show up almost any time you try to open a file, start a program from disc, switch discs while using programs that require multiple discs, or when a program tries to read data from some particular area on the disc. There is a wide variety of error messages indicating problems reading the disc or copying specific files. Here are some of them, but remember that the one you get may or may not be similar to one of these.

    Best of luck.

    "application name is not a valid win32 application."

    "A device attached to the system is not functioning."

    "A required file kernl32.dll was not found."

    "Not enough memory to run this application."

    "Cannot find the file(s) needed to start this application."

    "Error Reading From File [Installer Error 1305]"

    "Unable to find Setup.exe"

    "CDR-101."

    "Unable to read drive drive letter:"

    Insufficient Memory Problems reading from a disc may also produce the following symptoms:

    The disc label does not appear in Windows Explorer.

    The contents of the disc will not display in Windows Explorer.

    When you insert the disk in the drive or read a disc, the computer stops responding.

    The disc does not eject from the drive.

    Reading from the disc takes an exceptionally long time.




    Using The Recovery Console

    The Recovery Console is a software tool for restoring various parts of Windows XP. It is part of the standard distribution CD; however, if your computer came preloaded with Windows you may not have the CD. In that case you will need to contact Microsoft to get a copy of the Recovery Console files.

    Use Recovery Console to replace the missing or damaged driver file. To do so, follow these steps:

    Insert the WinXP CD-ROM into the CD-ROM or DVD-ROM drive, and then restart the computer. Select any options that are required to start the computer from the CD-ROM or DVD-ROM drive if you are prompted to do so.

    When the "Welcome to Setup" screen appears, press R to start Recovery Console.

    If your computer is configured for dual booting or multiple booting, select the WinXP installation you want to recover.

    When prompted, type the administrator password, and then press ENTER.

    NOTE: In WinXP Home Edition, the administrator password is blank by default. You will be presented with a command prompt (essentially a blank screen). Follow the instructions for the particular restoration you need to perform. You'll find the instructions contained in the solution portion of the error message.

    At the command prompt, type the required command and then press ENTER.





    Enjoy



    Pls. rate & hope to hear more from you again.



    tnx

    -micro

  • micromaster
    micromaster Feb 21, 2008

    Why my rating's gone?

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Second solutions are showed as knowledge bases about Adobe Photoshop

http://www.techrepublic.com/forums/questions/repairing-damaged-adobe-photoshop-psd-files/
https://forums.adobe.com/message/6698481

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OK, loads of different fixes for this, have fun.

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A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

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If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

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Solution 2: Remove and then reinstall Photoshop in another location.

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If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

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