Question about Konica Minolta magicolor 2400 Laser Printer

2 Answers

2400w Konica Minolta Magiccolor

Had the problem before and support had me download a driver (I think) Said they had found problems with the printer losing its connection. It gives me an error on the printer looks like a lightning bolt or a paper jam. it will not pick up the paper but attempts to. You can hear the stuff turning but it wont pull the paper in. I can manually turn shaft and get the paper to start - I think it is out of rotation and will not continue after I install the cartridge.

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  • Anonymous Feb 21, 2008


  • worthington Mar 24, 2008

    I just moved, and when I set my office back up. The printer keep getting jammed. It get to the top but I think the fuser stops turning before the end of the print job and the paper jams there every time.

  • Anonymous May 12, 2008

    paper feed does not pick up the paper and it reports error as a paper jam but there is no paper jam. I have to reopen the top door and restart. Continues to have this problem.

  • RobertMonroe May 13, 2008

    I changed the OPC Imaging Drum. Now my printer is sending a message which states that the specified path is invalid? I unistalled the printer and re-installed it and the same error message appears?

  • markstuff Sep 10, 2008

    The printer starts up and turns and turns and then shows an errror message.

  • laupost Dec 26, 2008

    Keep getting a paper jam error but no paper jam exists. I have performed every troubleshooting fix on the Konica Minolta site and still no luck. Don't know what the solution to this is except to replace printer ;(

  • Anonymous Mar 24, 2009

    Printer indicates there is a paper jam with the appropriate error code yet after thoroughly looking for paper in the path there is none.

  • Anonymous Apr 09, 2009

    Yep -- same issue for me. Sounds like it's going to print, but barely moves the sheet of paper and I get the media jam and the red lightning bolt error message. I've tried some of the "cleaners" -- sheets that you feed throught the machine to clean the paper path but (PathKleen) the brand I used seeme to not only NOT help but made the paper jam when it did partly feed through the 2430 DL. I'm disappointed in the performance of the printer, based on this issue.



2 Answers

My paper feed does not pick up the paper and it reports error as a paper jam but there is no paper jam. i continues to have this problem. i think it is a piece of junk.. i wish i never bought it

Posted on May 15, 2008

  • phpatel1 Dec 08, 2010

    I was having the same problem, after contacting "Konica Minilta" and ask for nearest service center. Diagnostic was free, issue was due to bad roller. Estimate to replace the roller including labor was about $150, since all toner cartridge was replace few week ago so decided to replace the roller, and is working fine.


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  • 214 Answers

Dont understand your problem quite well, but, for a connection problem, update driver, change usb cable and last if nothing helps, update firmware.
for a paper take up problem,:
turn off printer,
remove cover,
remove drum cartridge,
under that there is take up roller, pull the knob and move the roller to right, then you can pull the take up roller out.
first try to clean it and also clean plate under the take up roller. if thats not helping, then you have to cut the biger (larger) plastic sides of the take up roller a little smaller..
should help.
good luck

Posted on Feb 11, 2008


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