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Pc doesnt recognize device and device makes clicking noise

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Try using the proper datacable and driver software

Please dont forget to uninstall all the existing drivers

Could u pls give some more info... (for narrowing down my answer)

bye

Was my tip helpful?

:)

Posted on Feb 17, 2008

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What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Jan 27, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Mp3 player doesnt get recognized


What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Sep 20, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Poblems putting music in my sansa


The problem you are having right now is because windows media player doesnt recognize your sansa..You need to make sure that your device mode is under MTP mode...To check that you need click on tools, menu, usb mode..and its going to show you the mode..select the appropriate one..Then make sure your computer has all the latest update from microsoft...check to see if your device is listed under device manager..if it is uninstall it and reinstall it..to check to see if the device is listed under device manager...click on start menu, right click on my computer, right click on properties, click on hardware and then device manager..sometimes it might have a yellow exclamations mark next to it..right click and uninsatll it and reinstall it..But make sure you have that device plug in on the back of your computer instead of the front..Let me know what happen before you rate me..
I hope that helps
Please rate accordingly
Thank you
COmputerrep

Mar 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Dell dj


Go into your Start Menu and right click on My Computer and choose "Properties" from the menu. Click on the Hardware tab on the new window that opened. Select Device Manager. Check to see if your device is recognized under Windows Portable Devices. If your device is not recognized here,what i would recommend you to do is to uinstall the device.

To uninstall the devid just right click on the device name and hit uninstall...the device usually listed under disk drives, portable devices and univeral serial bus controllers.. Once you uninstall the device..you will need to make sure what mode you have the device...turn the device on and click under setting and look for usb mode...then you want to make sure its under MTP mode or Auto....then what you will want to do is to plug the device on that back of the computer not the front...then windows should recognize it...if that doesnt do it you will need to contact the manufacturer of the device.
3. Open Windows Media Player and go to the Sync section. It should be recognized on the right-hand side. If it is not, or if your device has a drive letter after its name (for example F :), your device is not being properly recognized by the computer and you will have to contact the manufacturer of the device.
4. If it is seen in Windows Media Player then disconnect the Device and close all programs.
Next we are going to make sure that Windows Media Player is not storing unnecessary information about your device:

1. Open Windows Media Player.
2. Maximize the program and choose the Tools > Options menu.
3. Click on the Privacy Tab in the open window and choose "Clear Caches" and "Clear History".
4. Re-connect your device and choose "Manual" and "Permanent" on the window that opens.
5. Close Windows Media Player.

I hope that help...
Thank you
Computerrep

**Please rate accordingly...**

Jan 17, 2008 | Dell DJ MP3 Player

1 Answer

Re: Computer recognizing USB connection to dell dj


Go into your Start Menu and right click on My Computer and choose "Properties" from the menu. Click on the Hardware tab on the new window that opened. Select Device Manager. Check to see if your device is recognized under Windows Portable Devices. If your device is not recognized here,what i would recommend you to do is to uinstall the device.

To uninstall the devid just right click on the device name and hit uninstall...the device usually listed under disk drives, portable devices and univeral serial bus controllers.. Once you uninstall the device..you will need to make sure what mode you have the device...turn the device on and click under setting and look for usb mode...then you want to make sure its under MTP mode or Auto....then what you will want to do is to plug the device on that back of the computer not the front...then windows should recognize it...if that doesnt do it you will need to contact the manufacturer of the device.
3. Open Windows Media Player and go to the Sync section. It should be recognized on the right-hand side. If it is not, or if your device has a drive letter after its name (for example F :), your device is not being properly recognized by the computer and you will have to contact the manufacturer of the device.
4. If it is seen in Windows Media Player then disconnect the Device and close all programs.
Next we are going to make sure that Windows Media Player is not storing unnecessary information about your device:

1. Open Windows Media Player.
2. Maximize the program and choose the Tools > Options menu.
3. Click on the Privacy Tab in the open window and choose "Clear Caches" and "Clear History".
4. Re-connect your device and choose "Manual" and "Permanent" on the window that opens.
5. Close Windows Media Player.

I hope that help...
Thank you
Computerrep

**Please rate accordingly...**

Jan 14, 2008 | Dell DJ MP3 Player

3 Answers

Ipod doesnt connect to my pc/i cant download


I had a very similar problem with a USB camcroder, drove me crazy! This sounds like a USB device4.gif not being recognized, this issue is rather uncommon with XP, it's not the player or device, unless the device is not working proplerly. 9 out of 10 times it's system device manager.

(Solution)
With the device plugged into the USB go to control panel and click on system and navigate to your device manager hardware>device manager, scroll down to Universal Serial Bus Controllers, there should be either an X or an exclamation mark indicating the device/driver is not loaded properly, right click on that line and chose uninstall driver, reboot then plug the device in, if it asks for a driver then put in the CD and let the driver install it. If this still does not work, then repeat the above but instead of choosing uninstall when you right click choose "update driver" and when it asks for a location to the driver, point it to the driver on the CD.

Hope this helps

Dec 28, 2007 | Apple iPod nano

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