Question about HP Pavilion dv6000z Notebook

18 Answers

HP Pavilion dv6000 Webcam problem

I have a HP Pavilion dv6000, and the webcam does not work, i installed the updates, and the HP Laptop doesn't have the Quickplay program that others have that I read about, and I am not sure what to do.

Posted by on

  • 56 more comments 
  • Anonymous Feb 20, 2008

    hp pavilion Entertainment PC, HPpavilion 6000

  • Suchert Feb 23, 2008

    I have a hp pavilion dv6000 and my webcam does not work on my laptop. What I can do to fix this problem and to prevent it from being a problem in the future. thank you.

  • Anonymous Feb 27, 2008

    I have hp pavillion dv6000 and the webacm on my laptop is not working. What can i do to fix this problem and to prevent it from happening again in the future? Thanks!

  • ticktock91 Mar 01, 2008

    I to have a HP Pavilion dv6000 with the same problem. No one seems to have a fix for it.

  • Anonymous Mar 06, 2008

    I'm running vista on the same laptop and the webcam doesn't work for me either. At first when I did the disable/enable thing it'd be ok, but now that doesn't even work, how can I solve this?

  • Anonymous Mar 14, 2008

    i have a hp pavillion dv6000 and the camera sometimes work and sometimes doesn't, usually when i try to use it in msn, it says that my camera is not plugged or is in use...and i'm not using it in any other program.

    Please help me put with this situation, cuz it has been a lot of time since this problem appeared

  • sromero Mar 25, 2008

    hi'

    well i have a hp paviliondv6000. with web cam build in and is not working and i can't even fide them. i dont know what to do; please can you telle me how can i reinsatall them.>

  • Anonymous Apr 05, 2008

    my web cam is not working its saying that the device is not plugged in but its a built in.

  • Anonymous Apr 07, 2008

    webcam its doensn work

  • Anonymous Apr 09, 2008

    I TRY WORKING WAB CAM AND IT WOULD NOT WORK .IT SAY WAB CAM IS NOT PLUGING OR BEING NEWS

  • Anonymous Apr 20, 2008

    it just wont turn on when i go to use it on msn

  • Anonymous Apr 23, 2008

    my camera used was working just yesterday. and i tried using it on this website called stickam and all of a sudden it wont turn on.

  • Odinart Apr 25, 2008

    Installed supposed up dates from HP tech. Loaded and configured correctly. The web cam worked maybe two times with Quickplay. After install, there was a vista alert stating there was already an updated version for Vista installed. Still does not work for video conferencing on Windows live. Windows live states the webcam is already in use by another program. tried Googling with no results.

    http://www.odinartcollectables.com

  • Anonymous May 08, 2008

    Same laptop as yours and my web cam does not work

  • Erikaaa May 12, 2008

    By accident I deleted my webcam because that was what I was told to do when it wasn't working. So I deleted it and tried to re install it, but I couldn't find it anywhere on my laptop so I guess I deleted it completely. HELPPPPPPPPPPPPPP!

  • jacosta May 17, 2008

    it works sometimes and other times it doesnt

  • rakesh ranja May 31, 2008

    my sysyem was very slow so some one said me to formate it i went through this suggestion aftre that my system is running very fast but its quickplay and web cam is not functioning

  • Anonymous Jun 08, 2008

    my camera does not work

  • Anonymous Jun 11, 2008

    Dear Sirs
    I have a new laptop hp pavillion dv 6000 and i have a camera problem so i tried to started it from cyberlink youcam icon or from msn some times open and some times don't and the note shows that i should check if there is any file open that can effect on the camera but in fact nothing of any files is open or also ask me to search for another software so i do shut down for the computer some times back to normal directly and some times not can you please help me to solve this problem since i already do the windows vista ultimate update from internet but the problem still occur
    regards
    Richard
    Please reply me on my shown mail.

  • Anonymous Jul 06, 2008

    WHERE IN THE HECK DO I FIND THE WEBCAM FILE AND START ON MY LAPTOP!

  • Anonymous Jul 24, 2008

    i canno open my web cam at all, it says it is open already but it in not. i have checked with quick play and it does not work at all. what can i do?

  • itexpertman Aug 03, 2008

    i have the hp dv6000 and the built in web cam doesnt work can you please help

  • Anonymous Aug 07, 2008

    hp pavilion webcam dv9000 does not work

  • Anonymous Aug 13, 2008

    how do i get to the options for my web cam? cant find it searched my computer

  • Anonymous Aug 16, 2008

    what kind of plug in do i need?

  • Anonymous Aug 19, 2008

    The built in webcam on my laptop isnt working

  • must4ever Aug 23, 2008

    how to check the web cam in hppavillion dv6000

  • Anonymous Aug 23, 2008

    how do i open my web cam for hp pavillian6000

  • Anonymous Aug 27, 2008

    my webcam doesn't work all of a sudden. when i click on it, it wouldn't open.

  • papiaud
    papiaud Sep 03, 2008

    hello same problem with presario a960em : vista and win live messenger.

    this problem is old and still present. no solution available from compaq, hp, vista(ms), win live messenger ?? it is a lot of technicians, engineers involved and no one is able to solve this problem ?

  • Anonymous Sep 07, 2008

    my hp dv6000's webcam isn't working, what should i do?

  • lolj93 Sep 17, 2008

    Why isn't my web cam on the source menu on Quick play. description- when i open quick play you know where it says source in big bold letters right. well on that area it doesn't say web cam. How do i add my web cam to it if any of u know please answer??? Tyvm= Thank you very much if u can help me.

  • aranh122 Oct 21, 2008

    I have a dv6000 and the webcam doesn't work and i don't have quick player to test it on but,. My computer came with some software to run the webcam on but it says there is not webcam found. I looked on device manger but it isn't on the list either.

  • fmp01 Nov 12, 2008

    my hp pavilion6000 webcam will not work where do i find the webcam file.

  • Anonymous Nov 17, 2008

    my QuickPlay doesn't work.

  • bhai123 Nov 29, 2008

    my laptop webcam is not working can u solve the problem



  • Anonymous Dec 01, 2008

    i have a problem with my webcam it is not working, it tells me to go to quick play and look if it works, and it doesnt....

  • cant_handle_ Dec 07, 2008

    my webcam is not working. i have installed a new driver and updates and it is still not working. how do i fix this problem?

  • Anonymous Dec 10, 2008

    same problem

  • arun1421 Dec 25, 2008

    HP Pavilion dv6000 webcam doesnt work. I have Quickplay but I had unistalled the Muvee Maker Software by mistake once. Is that the reason? Webcam driver from HP site doesnt solve the problem.

  • voofn Jan 18, 2009

    I accidently uninstalled my webcam and now I can't seem to reinstall it.What should I do to get my camera back?

  • Anonymous Jan 28, 2009

    I got an hp pavilion dv6000 and whatever i try wont work! i cant find it in my computer. i trid quickplay, but i dont see it on there either.how do you install the webcam?

  • david-mat Feb 03, 2009

    i have problem with the camera it dasent work at all i have hp dv 6000

  • magpie1904 Feb 22, 2009

    My 18 month old HP Pavilion dv6338SE web cam stopped working and disappeared from my control panel settings. Went on line with HP, they suggested many things. Ended up having to be taken in for repair, a new driver and cable were installed. A month ago I had to have it repaired because the wireless would not connect. The store tech told me both of these were common problems. Fortunately I had taken out a warranty.

  • MicroMike2 Mar 08, 2009

    My webcam can not be found by my computer when I ask it to search for PNP devices. Its also not listed any where as a device. I have tried everything on this string; software reinstalles to file downloads from HP site and nothing.

  • michichay Mar 13, 2009

    when i updated my windows,,my webcam doesnt work anymore...i dont know what to do.....i tried to install but the driver cant find..

  • hmixaela Mar 16, 2009

    now work,my webcam!!!

  • Anonymous Mar 16, 2009

    i have a hp9000 and my web cam dont work.i dont know why

  • beckyboo242 Mar 19, 2009

    Built in 1.3mp webcam not recognized at all by computer. Running windows vista 32bit on an HP Pavillion dv6338se machine.
    tried multiple drivers without success.


  • gardas Mar 28, 2009

    i have formated to my computer that wista...i dont have webcam now icant open my webcam to chating.what can i do?

  • Anonymous Apr 04, 2009

    web cam

  • sousou90 Apr 08, 2009

    i have hp pavilion dv6000 entertainment pc and the webcam doesn't work ... it worked at the beginning but now it didn't .... but it work if i use it in yahoo massenger

  • Anonymous Apr 10, 2009

    I can not turn on the web cam on my HP pavilion dv6000. there is no program it could make it work and i can not even find the cam device in device manager.

  • Anonymous Apr 16, 2009

    Tenho um HP Pavilion dv6000 mas a minha câmara não está a funcionar, já o reiniciei muitas vezes, mas desta vez não está a dar para ligar a câmara.


  • ajulian77 Apr 28, 2009

    I have a problem with my HP Pavillion dv6000 webcam 1.3 MP. When I open QuickPlay it doesn't even give me the option to use my HP webcam like it used to. Also when I try to use my webcam for AIM or anything else it still does not work.

  • Anonymous May 04, 2009

    Eu tenho o mesmo problem em meu DV 6636nr.

  • Anonymous May 13, 2009

    i can open my webcam again ,than i need a softwear to installation the cam

  • m14borouge
    m14borouge Dec 26, 2012

    I have a hp pavilion dv6000 and my webcam does not work on my laptop. What I can do to fix this problem and to prevent it from being a problem in the future. thank you.

×

18 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Download Quick play if you can i havent tride this before so i dont know if it will work hope this helps. =]

Posted on Sep 17, 2008

  • Mary Ann Nov 14, 2012

    i did try to download the Quick play but still doesn't working...

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Fix for HP Pavilion DV6000 with built in camera. I have been searching and searching for a fix and I finally found one. Works with XP and VISTA OS.

Download HP's Pavilion Webcam Driver: ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe and restart your computer again.

Hope this helps some of you!

Posted on Jul 03, 2008

  • Mary Ann Nov 14, 2012

    I'd try download this too HP's Pavillion Webcam driver but doesn't work

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi,

I have this issue with windows vista installed on my laptop. The integrated camera just doesnt seem to work now and then.

For eg., it works at times with quickplay and some times with yahoo messenger, and more often than not it doesnt work atall.

One temporary solution I stumbled upon last nite was going to 'manage' window by right+clicking my-computer, select the webcam properties, disable the webcam and enable it again.

It did the trick for me.. :-)

Benson

Posted on Feb 28, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I have a problem with my HP Pavillion dv6000 webcam 1.3 MP. When I open QuickPlay it doesn't even give me the option to use my HP webcam like it used to. Also when I try to use my webcam for AIM or anything else it still does not work.

Posted on Jan 23, 2011

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hello,
the solution numbering is not classified by date ?!?
on solution 11, the link is broken when you click on the link, but if you take only " ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe " it works. (I have downloaded but not yet tried the solution)
regards

Posted on Sep 13, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Http://rapidshare.com/files/115077667/Webcam_Chicony_Driver_5.7.28.400.rar
working 100% and don't worry it's safe scan it with your antivirus
read the instructions uploaded inside

Enjoy

Posted on Jul 26, 2008

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I fixed my laptop Dv6000 with the SP1 service update for Vista. Works great now!.

http://www.odinartcollectables.com

Posted on Apr 28, 2008

  • Odinart Apr 28, 2008

    My HP Dv6000 was fixed (webcam) after installing windows Vista SP1 service update. Works great now!

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I am running a windows xp.. I have the pavillion Dv6000 with the 1.3 mp built in camera. I have tried everything from the hp sites. i have download drivers, updates, everything. Nothing seems to want to work! Please let me know if any of you have had this problem and fixed it! Thank you so much! - A.J.

Posted on Jul 14, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have this LAPTOP running Vista. I almost always have to restart the computer and then it works. Very annoying.

Posted on Apr 12, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

Hmmm...is your pavilion on XP, as I anticipate? if so, then unplug the webcam, and then plug back in. Does the XP see the webcam being a new device? If not, then you'll need to go to the Control Panel for Cameras and Faxes, and install it from there.

Got Backup?

Posted on Feb 10, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

Anyone owning a HP Pavilion laptop with the built-in web cam should follow the fix instructions outlined by HP. Slowly, HP is solving (kind of) these barriers but for now this first step is the most important stepfor fixing your laptop webcam and will save you abunch of time in the long run.

It involves diagnosing and applying thecorrect updates which are specifically made for your HP Pavilion laptopmodel.

Failure to follow the correct web cam fix instructions can makeyour web cam problems even harder to fix and worse, take up a bunch ofyour time. So if your intention is to fix the webcam problems and usethe camera as it was intended you should follow the correct web cam fixinstructions for your Pavilion model.

When ALL ELSE FAILS you could try this odd fix for the HP web cam that was uncovered by a guy named DylanBennett. The fix requires about 14 easy, individual steps and the amount of positive feedback has been substantially large...about 90 % success rate.

Use this fix only when you've tried all other steps for updating yourHP webcam and still can't get the camera working the way it's supposedto work. Towards the bottom of the page you'll find examples from many different HP Pavilion laptop owners that the fix worked for.

Posted on Jan 13, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My webcam not working

Posted on Jan 05, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,431 Answers

Sometimes it can be a tool in doubt between a hardware problem or a software problem, to just once to burn a current Linux live CD or DVD, or usbdrive any suggestion or Manjaro Ubuntu or Puppy. Sometimes saves unnecessary waste of time.

Posted on Aug 26, 2016

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Hi,
HP Pavilion DV6000 Notebook main problem's are Power Problem, Vista Error etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here

Posted on Oct 08, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try rebooting your whole system if you can. Reboot using the one that doesn't save any files. Save everything you need onto an external hard drive if you wanna do that. If this doesn't work then you're probably going to have to call the customer service and ask for a new laptop. It shouldn't cost you anything since it's their fault for not installing the program into that laptop. Probably a mistake if this is the problem

Posted on Mar 22, 2010

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 33 Answers

If you have quickplay on your keyboard cover than it better to install quickplay. You will get quickplay software form www.hp.com and go driver section. It will ask you to enter your model number and follow instruction. If you have installed already than uninstall and get fresh copy of quickpay software.

Posted on Jul 22, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The problem has befuddled me for months with a friends computer. She downgraded to XP and the webcam wouldn't work. At one point it was sent to HP service for a warranty hardware problem and when it came back the webcam WAS working. But I don't know what HP did. I do know the webcam driver was for a "Ricoh" device. HP seems very confused on this issue. Knowledgabe HP post have offered solutions that have not work for me. But HP also has on their support site the following page: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01092639&lc=en&dlc=en&cc=us&product=3340172&os=228&rule=3954&lang=en which categorically states that "If you have an HP Pavilion or Compaq Presario consumer notebook PC that shipped with Windows Vista, you should not attempt to downgrade to Windows XP. Changing the operating system (OS) will cause severe operational problems." etc., etc. But on the same page their offer advice on what to do and driver downloads for all devices???

Posted on Jun 07, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Since few weeks my device windos was Vista home premium then i deleted it's recovery and i set up Vista ultimate.now i can not set up the camera.my device is Hp pavilion dv6000.excuse me can you help me by sending the recovery of windos Vista home premium my mail is travelayman@yahoo.com

Posted on Apr 18, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a HP Pavilion dv6000 and the webcam does not work , i also tried everything still i couldn't use my web cam


did you try update correct drivers and reboot system?drivers is here -
http://www.hp.com/united-states/products/dv6000.html

Nov 15, 2012 | HP Pavilion dv6000z Notebook

1 Answer

I dont know how to turn my web cam on. please can u help me


The HP Pavilion DV6000 is a laptop from HP's entertainment series; this series is optimized for media and gaming. Unlike some of the newer models, it doesn't feature a built-in webcam. Webcams are an asset to online communication, allowing you to stream a live recording of yourself. Installing an external webcam to use with this laptop model is quick and easy.

1.Plug the webcam into a free USB port on your laptop.

2.Wait for any missing drivers to load; a notification will appear in your system tray when the process is finished. If drivers do not load automatically, see Resources for a download link.

3.Wait for the webcam software to install itself. Alternatively, if your webcam came with a CD, insert it and install the software from there.

4.Open the webcam software to turn on your webcam. Once the software loads, you will be able to see your webcam image.

Thank you for using fixya.com

Aug 29, 2011 | HP Pavilion dv6000z Notebook

1 Answer

I have hp dv6000 sepcial edition laptop with a company fitted webcam..my computer cannot recogonise any webcam drive and the webcam is aslo not been recogonised by the msn messenger..i am thinking to get a...


A separate webcam should work nicely. If you're concerned about the existing webcam driver, try to delete the driver for it if possible.

Good luck on getting a webcam to work on your laptop.

Jan 29, 2011 | HP Pavilion dv6000z Notebook

1 Answer

I have a Windows 7 HP laptop with a webcam built into it. It things always come up and tell me that my webcam is not turned on. I don't know where or how to get my webcam to work. How do I get it to work?


go to this article this will help if not i wil be glad to help u further (http://www.ehow.co.uk/how_6703454_troubleshooting-hp-pavilion-dv6000-webcam.html)

Jan 19, 2011 | HP Pavilion dv6000z Notebook

1 Answer

Can't turn on my webcam on HP dv6000. I have


you have to install the driver or just install some webcam software

Mar 08, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Hp dv6000 webcam doesn't seem to be working . .


Please go to this link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1842155&

Select the Operating System and download the webcam driver. After the download is complete, install the driver and restart the computer. Please ensure that while installing the driver none of the messengers like Yahoo or MSN are running. Restart the computer and it should work.

Jan 04, 2010 | HP Pavilion dv6000z Notebook

2 Answers

I have HP Pavilion dv6000 webcam does not work.


Check to make sure the device is installed. Go to your device manager by doing the following:

start | run
devmgmt.msc

Under Imaging Devices, check to make sure you have the entry:

HP pavilion webcam


This is the first test to make sure the device is actually present in your DV6000

Dec 04, 2009 | HP Pavilion dv6000z Notebook

1 Answer

How to operate the web cam


You may install this Webcam Driver for HP Pavilion DV6258se Laptop. HP Webcam Driver also includes Firmware Upgrade.
Driver Version: 1.00.11A
File Size: 8 Mbyte
OS Available: Windows Vista (32 Bit)
Link to download the driver -- http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-47244-1
Install the driver and check it.
It should work.

May 02, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Webcam isn't working at all


I appriciate your efforts in trying the possible solutions available to resolve the issue with the webcam.
However, I recomend you to try downloading HP Webcam Driver with Firmware Upgrade for Microsoft Windows Vista available from HP and the install it in the Notebook.
It is available for download from the link below :
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36409.exe

Save the file in the Notebook and double click it once the download is completed to install it.
Restart the computer once the installation is completed and check with specified applications.
Hope this helps...

Sep 10, 2008 | HP Pavilion dv6000z Notebook

8 Answers

Cant turn my built in webcam on??


Hi,

This is known Webcam issue in DV6000 notebooks. To resolve or narrow down the issue, we have to check few things.

First open Device Manager.

Please follow these steps to open Device Manager:

1. Right Click on 'My Computer' icon on Desktop and choose Properties.
2. The System properties Window opens.
3. Click Hardware tab and then click the Device Manager button.

Expand + Imagining Devices and check if the HP Webcam is listed under it.

If Webcam is not listed there, then you have to contact HP to get the BIOS update.

If it is listed there, right click on it and select Disable. Again right click on it and select Enable.

Now open any applications like Quickplay and check if Webcam is working or not.

Please reply me if that won't resolve the issue, I can provide more work arounds

Aug 09, 2008 | HP Pavilion dv6000z Notebook

Not finding what you are looking for?
HP Pavilion dv6000z Notebook Logo

73,474 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Laptops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a HP PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...