"unable to clean" appears when i turn on my printer. what should i do?
Your printer sounds like it is trying to self clean for some internal reason. My printer does not self clean, it is an older lexmark but some new flash units can self diagnosed to certain extents. Try first opening it up as if you were going to change the cartridges or clean it. See if the carriage roller is blocked or jammed with paper. Paper jams can be so very tiny. I like to call them UJO's unidentified jamming objects. Last year my toddler put a tiny sliver of cardboard from a toy package down the back of my lexmark. It took me a fair while to find it with a torcha nd a pair of tweezers. Good luck. Please post back if i can further assist.
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